Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

CP2775-26 Early Help Case Management Solution

Devon County Council

This public procurement record has 1 release in its history.

Award

06 Aug 2026 at 15:51

Award Notice
Summary of the contracting process

Devon County Council procured an Early Help case management solution to support its statutory Early Help service. The system is intended to enable partnership working between internal and external education, health and social care professionals, delivering a universal offer for Early Help at levels 1 and 2. This is an information technology service covering software, implementation or support for case management. Delivery is for the council’s Early Help function in the South West of England, with the buying organisation based at County Hall in Exeter. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises. Suppliers serving public-sector children’s, family, education, health or social care teams may find the requirement relevant.

The procurement is complete and was awarded through a direct award under NHS Shared Business Services SBS10256 Cloud Solutions 2, Lot 3: Cloud Support Services. The award decision was made on 4 June 2026 and the contract runs from 8 June 2026 to 31 March 2027. boxxe Limited was awarded the contract for £57,000 including the stated contract value. The tender description gives first-year costs of £55,300 and says that two 12-month extensions are available at £57,000 per annum. The tender submission deadline was 16 March 2026 at noon. The requirement was evaluated and awarded through the named cloud-support route rather than an open competition; the published outcome identifies boxxe Limited as the selected supplier.

For suppliers that did not win this procurement, the award demonstrates a defined public-sector requirement for a cloud-based case management solution supporting Early Help at levels 1 and 2. A credible competitor would need to provide reliable cloud support and a case-management platform suitable for coordinated work across education, health and social care professionals, including organisations outside the council. Relevant capability includes handling sensitive case information, supporting multi-agency workflows, enabling consistent records and helping practitioners deliver a universal service. Experience of public-sector or statutory children’s and family services would strengthen a future proposition, as would the ability to support internal council teams and external partners. The procurement also shows that Devon County Council can use an established cloud-support purchasing route and that smaller suppliers may be considered suitable.

How relevant is this notice?

Notice Information

Notice Title

CP2775-26 Early Help Case Management Solution

Notice Description

The Local Authority is statutorily required to meet the needs of the Early Help. This requirement involves partnership working with Education, Health and Social Care professionals both internal and external in order to deliver a universal offer for Early Help at level 1 and 2. A case management solution is required to meet this requirement. Year one costs PS55,300. 2 x 12 months contract extensions available at 57k per annum

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ca9b2298-0bbc-4e08-8188-5a656255eee9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d01d8755-bb60-4c68-95a4-d2ef60b4987e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£57,000 Under £100K
Lots Value
Not specified
Awards Value
£57,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Aug 20262 weeks ago
Submission Deadline
16 Mar 2026Expired
Future Notice Date
Not specified
Award Date
4 Jun 20262 months ago
Contract Period
8 Jun 2026 - 31 Mar 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Devon County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

boxxe Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

Loading OCDS record...