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CIAMS (Customer Identification and Authorisation Management Service) - Licences and Solution Build

Met Office

This public procurement record has 1 release in its history.

Award

07 Sep 2026 at 11:08

Award Notice
Summary of the contracting process

The Met Office procured professional services to deliver a new Customer Identification and Authorisation Management Service (CIAMS) platform, including the associated software licences, solution build and ongoing support. The requirement falls within software consultancy services (CPV 72266000) and is classified as a services procurement. Delivery is for the Met Office in the South West of England, with the buyer based in Exeter. This is a technology implementation and support requirement for suppliers able to combine consultancy with the provision or management of CIAMS software, licensing arrangements and related technical services. The work concerns customer identification and authorisation management rather than general IT support or an unspecified software supply.

The procurement has been completed and awarded through a selective call-off from a framework agreement. Phoenix Software Ltd was selected on 7 September 2026 for £127,531.79 including the stated currency of GBP. The contract runs from 7 September 2026 to 6 September 2027. The tender’s estimated value was £127,537.79. The tender submission deadline was 4 September 2026 at 12:00. The award is active, and the tender was evaluated through the framework call-off process. The opportunity was identified as suitable for small and medium-sized enterprises. The completed outcome provides a clear benchmark for the buyer’s spend on CIAMS licences, solution build and support.

This award indicates demand from the Met Office for a supplier capable of delivering a customer identification and authorisation management platform as a combined technology and professional-services requirement. Businesses with experience in software consultancy, CIAMS or closely comparable identity and access management solutions, platform implementation, licensing and technical support would be well placed to assess the requirement. A credible competitor would need to demonstrate the capacity to build or configure the solution, supply the relevant licences and provide dependable support as one joined-up service. The procurement was identified as suitable for SMEs, and the use of a framework call-off shows that framework access and the ability to respond through that route are commercially relevant.

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Notice Information

Notice Title

CIAMS (Customer Identification and Authorisation Management Service) - Licences and Solution Build

Notice Description

Professional services for a new CIAMS (Customer Identification and Authorisation Management Service) platform, associated licences and support

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cb0e92fb-d2c4-491c-a04a-05555e672178
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f0397429-6700-42e2-a7b8-bb77fffb5443
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72266000 - Software consultancy services

Notice Value(s)

Tender Value
£127,537 £100K-£500K
Lots Value
Not specified
Awards Value
£127,531 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Sep 20261 weeks ago
Contract Period
7 Sep 2026 - 6 Sep 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Met Office
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX1 3PB
Postcode Area
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Pinhoe
Westminster Constituency
Exmouth and Exeter East

Supplier Information

Number of Suppliers
1
Supplier Name

Phoenix Software

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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