Award

Customer and Stakeholder Insights Research - DPS Competition CCS RM6126

MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY

This public procurement record has 1 release in its history.

Award

09 Jun 2023 at 20:19

Award Notice
Summary of the contracting process

The Medicines and Healthcare Products Regulatory Agency (MHRA) has awarded a contract for Customer and Stakeholder Insights Research - DPS Competition CCS RM6126. The research objective is to provide valuable market and customer/stakeholder/patient research, insight, and intelligence to inform and influence communications and marketing strategies. The procurement method used was selective, calling off from a dynamic purchasing system. The contract period is from January 23, 2023, to January 22, 2027, with a contract value of £530,000. The tender period ended on December 6, 2022. The procurement stage is at the award phase, and the research will be conducted in locations such as London and the East of England.

This procurement process by MHRA presents opportunities for research organisations experienced in market research services to compete. Businesses specialising in providing insights and intelligence for marketing strategies and engagement tactics are well-suited for this tender. The contract duration allows for long-term engagement with the MHRA, offering stability for successful suppliers. Interested suppliers should consider the specific research methods required and the focus on customer and stakeholder insights to tailor their proposals effectively. Understanding the importance of robust research outcomes to influence communication strategies will be key to delivering successful results for MHRA.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Customer and Stakeholder Insights Research - DPS Competition CCS RM6126

Notice Description

The Medicines and Healthcare products Regulatory Agency (MHRA) wishes to appoint an experienced research organisation/Supplier to manage and deliver a range of research projects using a range of research methods to provide robust and actionable Insights. The research objective is to provide valuable market and customer/stakeholder/patient research, insight and intelligence that will help to inform and influence communications, engagement and marketing strategies, interventions and tactics at the MHRA; and to track and measure changes in awareness about our communications, campaigns, activities, products and services among key customer/stakeholder groups over time, and in overall reputation. Research shall be called off as required under a Defined Term Agreement contracting approach.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cba653fa-f6e5-4267-8efa-7c02bcc93cb1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8fa4ed6a-5090-4ff5-acee-9303bd01244e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£530,000 £500K-£1M
Lots Value
Not specified
Awards Value
£530,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
9 Jun 20232 years ago
Submission Deadline
6 Dec 2022Expired
Future Notice Date
Not specified
Award Date
5 Jun 20232 years ago
Contract Period
23 Jan 2023 - 22 Jan 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MEDICINES AND HEALTHCARE PRODUCTS REGULATORY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

WOODNEWTON

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-cba653fa-f6e5-4267-8efa-7c02bcc93cb1-2023-06-09T21:19:46+01:00",
    "date": "2023-06-09T21:19:46+01:00",
    "ocid": "ocds-b5fd17-cba653fa-f6e5-4267-8efa-7c02bcc93cb1",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-1632300D0O000000rwimUAA",
        "title": "Customer and Stakeholder Insights Research - DPS Competition CCS RM6126",
        "description": "The Medicines and Healthcare products Regulatory Agency (MHRA) wishes to appoint an experienced research organisation/Supplier to manage and deliver a range of research projects using a range of research methods to provide robust and actionable Insights. The research objective is to provide valuable market and customer/stakeholder/patient research, insight and intelligence that will help to inform and influence communications, engagement and marketing strategies, interventions and tactics at the MHRA; and to track and measure changes in awareness about our communications, campaigns, activities, products and services among key customer/stakeholder groups over time, and in overall reputation. Research shall be called off as required under a Defined Term Agreement contracting approach.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79310000",
            "description": "Market research services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E14 4PU"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "London",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 530000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a dynamic purchasing system",
        "tenderPeriod": {
            "endDate": "2022-12-06T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2023-01-23T00:00:00Z",
            "endDate": "2027-01-22T23:59:59Z"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-231694",
            "name": "Medicines and Healthcare Products Regulatory Agency",
            "identifier": {
                "legalName": "Medicines and Healthcare Products Regulatory Agency"
            },
            "address": {
                "streetAddress": "10 South Colonnade, Canary Wharf",
                "locality": "London",
                "postalCode": "E14 4PU",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Purchasing",
                "email": "purchasing@mhra.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-202628",
            "name": "Woodnewton",
            "identifier": {
                "legalName": "Woodnewton"
            },
            "address": {
                "streetAddress": "5 Chancery Lane London WC2A 1LG"
            },
            "details": {
                "scale": "sme"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-231694",
        "name": "Medicines and Healthcare Products Regulatory Agency"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-cba653fa-f6e5-4267-8efa-7c02bcc93cb1-1",
            "status": "active",
            "date": "2023-06-06T00:00:00+01:00",
            "datePublished": "2023-06-09T21:19:46+01:00",
            "value": {
                "amount": 530000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-202628",
                    "name": "Woodnewton"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-01-23T00:00:00Z",
                "endDate": "2027-01-22T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/8fa4ed6a-5090-4ff5-acee-9303bd01244e",
                    "datePublished": "2023-06-09T21:19:46+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "C139074 Customer and Stakeholder Insights Research - RM6126 DPS Schedule 6 Order Form final countersigned REDACTED",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/a51bf1ec-1d78-4365-a17a-c97f8bd9f829",
                    "format": "application/pdf"
                },
                {
                    "id": "3",
                    "description": "C139074 Customer and Stakeholder Insights Research - RM6126 DPS Joint Schedule 1 Definitions v1.0",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/0ef64ced-cda3-4df7-8265-07385d84b3ae",
                    "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document"
                }
            ]
        }
    ]
}