Tender

Provision of Library Concierge and Customer Service and Facilities Management Services

THE UNIVERSITY OF WARWICK

This public procurement record has 1 release in its history.

Tender

19 Apr 2022 at 12:43

Tender Notice
Summary of the contracting process

The University of Warwick is seeking tenders for the provision of Library Concierge and Customer Service and Facilities Management Services. This procurement falls under the services category and is designated for the West Midlands region of the United Kingdom. It is currently at the tender stage, with a closing date for submissions set for 12:00 midday on Monday, 9th May 2022. The contract is valued at £539,500 and is set to commence on 1st August 2022, lasting until 1st August 2024. Interested parties can express their interest via the University of Warwick's In-Tend supplier portal.

This tender presents a significant opportunity for businesses specialising in Library management, Customer Service, and Facilities Management, particularly those providing hybrid services that blend security and library support functions. Companies that possess a combination of expertise in security services alongside customer-centric library operations would be well-suited to compete. Engaging in this tender could lead to a lasting partnership with a prominent educational institution while contributing to its goal of providing uninterrupted service to its library facilities.

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Notice Information

Notice Title

Provision of Library Concierge and Customer Service and Facilities Management Services

Notice Description

The University of Warwick The University of Warwick has a requirement to engage with providers of Library Concierge, Customer Service and Facilities Management Services. The aim of the service is, to enable the Main Library to open 24 hours, and to manage the provision of the Learning Grid study facility in Leamington. The provision of these services requires quite a unique combination of Library, Concierge/Customer Service and Facilities Management Services. Providers fall into two key categories - one very much based on provision of security services, which include Door Management, SIA certification, etc., the other group providing a range of hybrid services developed to support HE libraries, such as library/stock management and/or concierge-type services. A purely security-focused service is not appropriate for these requirements and we are looking for hybrid providers who will employ staff able to undertake the variety of tasks included within this contract. In order to express interest in this opportunity please go to the University of Warwick In-Tend supplier portal (https://in-tendhost.co.uk/universityofwarwick). The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. The closing date for submissions is 12:00 midday, Monday 9th May 2022 Additional information: Please refer to http://in-tendhost.co.uk/universityofwarwick for further information. You will be able to download the full tender documents from this site. Any queries in relation to this requirement should be directed to the University of Warwick via the correspondence functionality of the In-tend system. Failure to do so may result in queries being excluded from the procedure. The University of Warwick is not a contracting authority for the purposes of the Public Contracts Regulations 2015 (as amended) and its procurement activities are not subject to the Public Contracts Regulations 2015 or the obligations under the European Public Procurement Directives, including the European Remedies Directive. Advertisement of any contract in the Official Journal of the European Union or Contracts Finder is at the sole discretion of the University and is undertaken on a voluntary basis with no implied obligation to comply with the procurement legislation. Funding Type (WEFO or EU) : University of Warwick Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cc017806-7829-41a7-863f-8da2e08d0625
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ce542b35-973f-498a-8f12-ebdc93ba20e5
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79995000 - Library management services

Notice Value(s)

Tender Value
£539,500 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
19 Apr 20223 years ago
Submission Deadline
9 May 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Aug 2022 - 1 Aug 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF WARWICK
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WEST MIDLANDS
Postcode
CV4 7AL
Post Town
Coventry
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG33 Coventry
Delivery Location
TLG West Midlands (England)
Local Authority
Coventry
Electoral Ward
Wainbody
Westminster Constituency
Coventry South

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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