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AT1431 - Replacement Regulatory Services Software System

LUTON COUNCIL

This public procurement record has 1 release in its history.

Award

13 Jul 2026 at 17:31

Award Notice
Summary of the contracting process

Luton Council has concluded the procurement process titled "AT1431 - Replacement Regulatory Services Software System." This project falls under the "Software package and information systems" industry category, with a primary focus on developing a comprehensive and automated software solution for regulatory services. The contract, valued at £399,318.37, was awarded to Insight Direct (UK) Limited. Initiated as a selective procurement under a restricted procedure, the project spans from 20th July 2026 to 19th July 2030, with services to be delivered across England, UK. Key dates include the tender period end on 15th January 2026, and the award was made on 9th July 2026.

This tender presents significant growth opportunities for businesses specialising in software development, particularly those with experience in creating customer-oriented and automation-focused solutions. Companies equipped to deliver advanced self-service portals and integrate seamlessly with both in-house and third-party systems may find this tender beneficial. Although currently awarded, future opportunities in similar procurements could be viable for medium to large-scale enterprises capable of delivering within the specified frameworks of public sector contracts.

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Notice Information

Notice Title

AT1431 - Replacement Regulatory Services Software System

Notice Description

Procurement of a future ready product, which will provide a 'one stop shop' solution across Regulatory Services using high levels of self-serve solutions through customer portals, and API integrations with in house and third-party organisations to create automation. These solutions across all departments will be used to significantly reduce the high levels of manual burden across all workflows and service requests leading to a more effective workflow process and a superior customer experience. Additional information: Contract Term 4+1+1

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cc0a8e6f-dab2-4c4e-9146-c1289b083e6c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6d51cc4d-507c-43da-bacf-d9220ad820e8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£399,318 £100K-£500K
Lots Value
Not specified
Awards Value
£399,318 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 days ago
Submission Deadline
15 Jan 2026Expired
Future Notice Date
Not specified
Award Date
8 Jul 20261 weeks ago
Contract Period
19 Jul 2026 - 19 Jul 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LUTON COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 2BQ
Post Town
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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