Tender

Public Engagement and Satisfaction Surveys

YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)

This public procurement record has 1 release in its history.

Tender

10 Oct 2020 at 17:30

Tender Notice
Summary of the contracting process

The procurement process involves the Yorkshire and Humber Police Procurement (Y&HPP) seeking a supplier for a contract titled "Public Engagement and Satisfaction Surveys." This contract falls under the industry category of research and development services, and it aims to enhance victim satisfaction with police services. The tender is currently at the active stage with a planned contract period starting from 7 December 2020 and ending on 6 December 2023. Interested suppliers should note that the tender period concludes on 9 November 2020, at 10:00 AM UTC.

This opportunity presents a significant potential for growth, particularly for businesses specialising in research services, social research, and market research. Companies with expertise in engaging with communities and collecting qualitative feedback will be well-suited to compete. This tender favours small and medium-sized enterprises (SMEs), enabling them to contribute to essential public service improvements. The successful bidder will have the opportunity to play a key role in enhancing police performance through ongoing engagement with victims of crime.

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Notice Information

Notice Title

Public Engagement and Satisfaction Surveys

Notice Description

Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as User Satisfaction Surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User Satisfaction Surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of Forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cc0c15d1-63bd-40b1-8198-106cb98742c3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/96f9f17f-bed1-42cc-b9ec-8e139d2dbfa3
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

73200000 - Research and development consultancy services

73210000 - Research consultancy services

79310000 - Market research services

79315000 - Social research services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Oct 20205 years ago
Submission Deadline
9 Nov 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
7 Dec 2020 - 6 Dec 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
YORKSHIRE AND HUMBER POLICE PROCUREMENT (Y&HPP)
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF1 1DL
Post Town
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
Not specified
Local Authority
Wakefield
Electoral Ward
Wakefield North
Westminster Constituency
Wakefield and Rothwell

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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