Award

Further Provision of an IT Service Management Software Solution

SOUTHEND-ON-SEA BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

21 May 2024 at 10:21

Award Notice
Summary of the contracting process

The Southend-on-Sea Borough Council has awarded a contract for the "Further Provision of an IT Service Management Software Solution" to Hornbill Technologies Limited. The procurement process was conducted through a limited negotiated procedure without prior publication. The contract value is £181,063.2 GBP, with a contract period running from December 14, 2024, to December 13, 2028. The tender period ended on May 10, 2024, and the contract will be serviced in SOUTHEND-ON-SEA, England.

This contract presents an opportunity for businesses providing systems and technical consultancy services to partner with Southend-on-Sea City Council. Companies specialising in IT Service Management solutions may find this tender particularly suitable. Interested parties can explore further details on the Southend-on-Sea Borough Council's website. The contracting authority, the Southend-on-Sea Borough Council, aims to continue enhancing its IT infrastructure through this awarded contract.

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Notice Information

Notice Title

Further Provision of an IT Service Management Software Solution

Notice Description

Southend-on-Sea City Council is seeking continued provision of the Hornbill ITSM (IT Service Management) solution.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cdec110b-e6b3-4578-b941-081d0b0d2be1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/751299ff-4bcc-4cec-967f-243e6f50aed6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated procedure without prior publication (above threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72220000 - Systems and technical consultancy services

Notice Value(s)

Tender Value
£181,063 £100K-£500K
Lots Value
Not specified
Awards Value
£181,063 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 May 20241 years ago
Submission Deadline
10 May 2024Expired
Future Notice Date
Not specified
Award Date
9 May 20241 years ago
Contract Period
14 Dec 2024 - 13 Dec 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHEND-ON-SEA BOROUGH COUNCIL
Contact Name
Niki Mistry
Contact Email
nikimistry@southend.gov.uk
Contact Phone
01702534921

Buyer Location

Locality
SOUTHEND-ON-SEA
Postcode
SS2 6EN
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

HORNBILL TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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