Award

Managed, Hosted Service for SAP ECC

ISLE OF WIGHT COUNCIL

This public procurement record has 3 releases in its history.

AwardUpdate

17 Apr 2018 at 14:52

Award Notice
TenderAmendment

09 Feb 2018 at 13:39

Tender Notice
Tender

08 Feb 2018 at 12:36

Tender Notice
Summary of the contracting process

The Isle of Wight Council is currently engaged in a procurement process for a "Managed, Hosted Service for SAP ECC." This procurement falls under the IT services industry category, specifically focusing on consulting, software development, Internet, and support services. The tender process is being conducted through an open procurement method, with a closing date for submissions set for 15 March 2018 at 14:00 hours. The contract is set to commence on 18 April 2018 and will run until 30 September 2025, with an initial mobilisation phase followed by managed services and hosting. The total value of the project is estimated at £770,000.

This tender presents substantial growth opportunities for IT service providers, particularly those specialising in cloud hosting solutions, SAP infrastructure management, and consultancy services. Small and medium-sized enterprises (SMEs) have the potential to compete effectively, as they often exhibit flexibility and responsiveness desired in managed services. Companies that can provide comprehensive remote management, incident resolution, and ongoing upgrades for SAP systems will be particularly well-suited to bid for this contract.

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Notice Information

Notice Title

Managed, Hosted Service for SAP ECC

Notice Description

The Isle of Wight Council ("the authority") invites Tenders from suitably qualified suppliers ("potential suppliers") for the provision of a managed, hosted service for SAP ECC. The requirement is broken down in to three key areas:- * Migration of the entire current SAP infrastructure to a hosted environment excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway but on to supported Operating system and SQL database levels. An upgrade to the SAP Kernel version will also be required as part of this move. * Hosting of the entire SAP infrastructure in the cloud excluding Solution Manager but including ERP, SRM, ESS/MSS Portal and HMRC gateway on to supported Operating system and SQL database levels. This will be on an IaaS and PaaS basis with the OS and SQL level plus Kernel being managed by the provider from day one. * DBA/Basis remote management and monitoring services. A transition period will run from 1 October 2018 and 31 March 2019 with a fully managed service from 1 April 2019. Support will be required immediately post migration to facilitate ERP stack upgrades and potentially implementation of EHP7 (or 8). Must include Daily system monitoring, Incident and Problem management, regular SAP Kernel and database patching and HR Support pack application. An SLA will be required. The contract shall commence on the 18 April 2018 with the mobilisation phase. This will involve the migration of the system to the hosted environment. At milestone 2, the three year annual hosting element of the agreement will commence. From the 1st April 2019, the two year managed service will commence and run, in its initial term until the 3 year hosting contract ends. The authority reserves the right to extend the agreement for up to a further four years, reviewable on an annual basis. The closing date for receipt of Tenders is 14:00Hrs on 15 March 2018.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ce401953-c6c9-4dd7-9205-e58524c04e6a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/57306830-3c2a-4027-8ab8-fa89425c128e
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72220000 - Systems and technical consultancy services

Notice Value(s)

Tender Value
£770,000 £500K-£1M
Lots Value
Not specified
Awards Value
£513,540 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 20187 years ago
Submission Deadline
15 Mar 2018Expired
Future Notice Date
Not specified
Award Date
16 Apr 20187 years ago
Contract Period
17 Apr 2018 - 30 Sep 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ISLE OF WIGHT COUNCIL
Contact Name
Hayley Holden
Contact Email
hayley.holden@iow.gov.uk
Contact Phone
+44 1983821000

Buyer Location

Locality
NEWPORT
Postcode
PO30 1UD
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ34 Isle of Wight
Delivery Location
TLJ South East (England)
Local Authority
Isle of Wight
Electoral Ward
Newport Central
Westminster Constituency
Isle of Wight West

Supplier Information

Number of Suppliers
1
Supplier Name

EPIUSE LABS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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