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CX - Environmental

Sheffield City Council

This public procurement record has 1 release in its history.

Award

16 Sep 2026 at 09:20

Award Notice
Summary of the contracting process

Sheffield City Council procured environmental services software through the CX platform, an industry-specific software package (CPV 48100000). The requirement is to retain CX after environmental services recently migrated from the APP-Flare application, allowing the service area to continue delivering its services on the established platform. This is a software-based service rather than construction, equipment supply or general environmental consultancy. The buying organisation is Sheffield City Council, based in Sheffield. The stated delivery coverage includes the United Kingdom and a range of wider locations, including Europe, the Channel Islands, the Isle of Man, British Overseas Territories and the rest of the world. The procurement is categorised as a service.

The procurement is complete and has been awarded following a direct award. Sheffield City Council selected Civica UK Ltd. The award date was 15 September 2026. The awarded value is £405,360, inclusive of the stated contract value, and the contract period runs from 30 September 2026 to 29 September 2028. The direct award reflects the requirement to retain the CX platform following the recent migration of environmental services from APP-Flare, supporting continuity of service delivery. The opportunity was not presented as suitable for small or medium-sized enterprises or voluntary, community and social enterprises. There were no lots, and the award was made to one supplier.

This procurement indicates demand from Sheffield City Council for specialist software supporting environmental services, particularly where operational services have been migrated onto an established platform and continuity is important. Suppliers best placed for a future requirement would need a proven industry-specific software platform, experience supporting environmental-service workflows and the technical capability to maintain services after system migration. Credibility would also depend on demonstrating reliable platform support, service continuity and the ability to work with a local authority environment. The incumbent is a large software supplier, so competitors would need sufficient organisational capacity to provide sustained support at comparable scale. Experience integrating with or replacing existing public-sector applications would strengthen a supplier’s position when this type of requirement is next considered.

How relevant is this notice?

Notice Information

Notice Title

CX - Environmental

Notice Description

Environmental services have very recently migrated to the supplier CX platform from the APP-Flare application. Therefore retention of the CX platform is required to enable the service area to continue to perform their services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cec429f6-80ae-471f-9282-90a2c0b1adec
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/830d4103-7ae6-4ba4-888b-bd81a666810e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£405,360 £100K-£500K
Lots Value
Not specified
Awards Value
£405,360 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Sep 2026Today
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Sep 2026Yesterday
Contract Period
30 Sep 2026 - 29 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Sheffield City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Postcode Area
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

Civica UK Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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