Award

NHS Hertfordshire and West Essex ICB - eConsult OCVC

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

29 Aug 2025 at 08:11

Award Notice
Summary of the contracting process

The NHS South, Central and West Commissioning Support Unit has successfully completed the procurement process for the NHS Hertfordshire and West Essex Integrated Care Board (ICB) to acquire an eConsult Online Consultation and Video Consultation tool. This procurement focused on the medical software package industry and is located in the East of England, United Kingdom. The process was initiated as a call-off from the CCS G-Cloud 14 Framework, specifically Lot 2: Cloud software, awarding the contract to eConsult Health Ltd. The contract was officially awarded on 16th July 2025 and involves an active procurement stage with an initial duration of 12 months starting from 1st October 2025, with potential extension options up to an additional 12 months. The total value of the contract is £382,679.94.

This tender represents a significant opportunity for small and medium-sized enterprises (SMEs) within the digital health solutions sector, particularly those capable of delivering cloud-based medical software solutions. By securing a position within this framework agreement, businesses can expand their presence in a critical area of healthcare innovation, aiding the digital transformation of general practices. Companies specialising in scalable, integrated consultation software solutions would find a competitive edge in collaborating with public health organisations like the NHS, thereby enhancing their portfolio and offering potential for future growth through similar public sector engagements.

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Notice Information

Notice Title

NHS Hertfordshire and West Essex ICB - eConsult OCVC

Notice Description

The NHS England National Commercial and Procurement Hub supported NHS Hertfordshire and West Essex ICB to place a new contract for the Provision of a Online Consultation and Video Consultation tool. NHS Hertfordshire and West Essex ICB's requirement is for a Online Consultation and Video Consultation tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP). A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to eConsult Health Ltd. The contract is awarded for an initial period of 12 months with the option to extend for a further up to 12 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cef592be-b8f7-47e4-8243-0e8bdfe7555d
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0bcdf82a-5990-4993-a509-c9ee677006b0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48180000 - Medical software package

Notice Value(s)

Tender Value
£382,679 £100K-£500K
Lots Value
Not specified
Awards Value
£382,679 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Aug 20255 months ago
Submission Deadline
8 May 2025Expired
Future Notice Date
Not specified
Award Date
15 Jul 20257 months ago
Contract Period
30 Sep 2025 - 30 Sep 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6JL
Post Town
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

ECONSULT HEALTH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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