Award

Torbay Independent Health Complaints Advocacy (IHCA) Service

TORBAY COUNCIL

This public procurement record has 1 release in its history.

Award

23 Nov 2022 at 09:55

Award Notice
Summary of the contracting process

The Torbay Council has awarded a contract for the provision of the Torbay Independent Health Complaints Advocacy (IHCA) Service under a limited procurement method. The contract, valued at 118,000 GBP, was awarded to The Advocacy People. The procurement stage is complete, with the tender period ending on 2019-01-28 and the contract period spanning from 2019-04-01 to 2024-03-31. The IHCA Service aims to support individuals in Torbay with complaints related to NHS services and promote statutory regulations compliance.

This tender offers business growth opportunities for companies providing research and development services, education and training services, health and social work services, and other community-related services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are well-suited to compete for this contract. Interested businesses should take note of the contract start and end dates, as well as the specific requirements outlined by Torbay Council for the IHCA Service.

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Notice Information

Notice Title

Torbay Independent Health Complaints Advocacy (IHCA) Service

Notice Description

The Service purchased through this Contract will promote and provide an Independent Health Complaints Advocacy (IHCA) Service to support people over the age of sixteen (16), living in Torbay, with complaints in relation to NHS services or NHS funded services. This Service will also be available to people living elsewhere, who have accessed such services within Torbay, subject to agreement with their local health complaints advocacy service. The IHCA Service is required to meet the statutory regulations set out in the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cf4f9bf7-4608-4e0d-ab27-b450690cbeb8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c287b4ad-fb7c-41ff-bf5b-8e4687a6c36c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

80 - Education and training services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

73000000 - Research and development services and related consultancy services

80000000 - Education and training services

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£118,000 £100K-£500K
Lots Value
Not specified
Awards Value
£119,900 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Nov 20223 years ago
Submission Deadline
28 Jan 2019Expired
Future Notice Date
Not specified
Award Date
6 Feb 20197 years ago
Contract Period
31 Mar 2019 - 31 Mar 2024 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK South West (England)
Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

THE ADVOCACY PEOPLE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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