Award

Cloud-based Ticketing and CRM system

EAST HERTFORDSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

28 Dec 2022 at 10:53

Summary of the contracting process

The East Hertfordshire Council has awarded a contract for a Cloud-based Ticketing and CRM system as part of the Growth and Legacy project. The contract falls under the services category and has a value of £100,000. The procurement method used was selective, with the contract period starting on November 24, 2022, and ending on November 24, 2025. The tender deadline was November 23, 2022, and the award date was November 24, 2022. The buying organisation is East Hertfordshire Council, located in HERTFORD, East of England, United Kingdom.

This opportunity for businesses involves providing software and information systems within the public sector. Businesses well-suited to compete are those specializing in cloud-based ticketing and CRM systems. The contract period presents a chance for sustained business growth over the next three years. The procurement process being completed means that establishing partnerships with East Hertfordshire Council may lead to future opportunities within the region's public sector services market.

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Notice Title

Cloud-based Ticketing and CRM system

Notice Description

Hertford Theatre have procured Spektrix, a new ticketing and CRM provider to service the new Growth and Legacy project and the business model of supported self-serve kiosks via G Cloud 12 Framework.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cfb519b5-e9f4-4ce6-96b2-dd5cd04bf96c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/315f25c1-0f8c-4702-9884-b94c2692a642
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Dec 20223 years ago
Submission Deadline
23 Nov 2022Expired
Future Notice Date
Not specified
Award Date
24 Nov 20223 years ago
Contract Period
24 Nov 2022 - 24 Nov 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EAST HERTFORDSHIRE COUNCIL
Contact Name
Not specified
Contact Email
procurement@eastherts.gov.uk
Contact Phone
01279 502219

Buyer Location

Locality
HERTFORD
Postcode
SG13 8EQ
Post Town
Stevenage
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified

Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Supplier Information

Number of Suppliers
1
Supplier Name

SPEKTRIX

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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