Notice Information
Notice Title
165-SNBD-22 Contact Centre Telephony System Replacement - AWARD
Notice Description
You are invited to tender for the provision, maintenance and support of our contact centre telephone system for South Norfolk Council and Broadland District Council ("The Councils) Procurement Ref: 165/SN/22. The tender will be in the form of a further competition in accordance with Crown Commercial Service's (CCS) procurement framework RM3808 Lot 13. The contract will be awarded in accordance with the framework documentation.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-cfcb19fa-d00a-424e-a961-40a401a118a7
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/c3ce5e1f-db77-48fa-8525-799e51bd9d67
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79511000 - Telephone operator services
79512000 - Call centre
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £733,671 £500K-£1M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 1 Aug 20232 years ago
- Submission Deadline
- 13 Jul 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 31 Jul 20232 years ago
- Contract Period
- 1 Nov 2023 - 31 Oct 2025 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- BRECKLAND DISTRICT COUNCIL
- Contact Name
- Allison Parkinson-White
- Contact Email
- allison.parkinson-white@breckland.gov.uk
- Contact Phone
- 07979504776
Buyer Location
- Locality
- NORFOLK
- Postcode
- NR7 0WF
- Post Town
- Norwich
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH5 Norfolk
- Small Region (ITL 3)
- TLH51 Norwich and East Norfolk
- Delivery Location
- Not specified
-
- Local Authority
- Broadland
- Electoral Ward
- Brundall
- Westminster Constituency
- Broadland and Fakenham
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/c3ce5e1f-db77-48fa-8525-799e51bd9d67
1st August 2023 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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