Award

Tender for the provision of the Integrated Community Equipment Service (ICES)

HEREFORDSHIRE COUNCIL

This public procurement record has 2 releases in its history.

Award

22 Apr 2025 at 14:19

Award Notice
Tender

13 Nov 2024 at 14:35

Tender Notice
Summary of the contracting process

Herefordshire Council, collaborating with the NHS Herefordshire and Worcestershire Integrated Care Board, has successfully completed the procurement process for delivering the Integrated Community Equipment Service (ICES) across the West Midlands, UK. This contract, valued at £9,100,000, involves NRS Healthcare as the appointed supplier and covers the supply, installation, and maintenance of medical and social care equipment. The procurement was conducted through an open procedure, and the award decision was published on 22 April 2025. The status of the award is marked as active, with the service contract commencing on 21 March 2025 and concluding on 31 March 2027.

This tender creates substantial business growth opportunities, particularly for companies specialising in medical equipment and health services, especially those capable of offering comprehensive logistics and IT support for seamless operations. The emphasis on IT systems for online ordering and logistics planning is particularly lucrative for businesses with robust digital capabilities. The procurement process being open and above the threshold makes it an attractive proposition for SMEs looking to expand their client base in the public sector, although the contract has already been awarded. The service deal also opens doors for prospective suppliers to observe and potentially initiate partnerships or subcontracting arrangements with NRS Healthcare.

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Notice Information

Notice Title

Tender for the provision of the Integrated Community Equipment Service (ICES)

Notice Description

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal. Additional information: Herefordshire Council has published this contract opportunity on the 'Supplying the Southwest Portal'. To view the documentation related to this opportunity you will need to register on the portal if you are not already registered with Procontract, and express an interest in the opportunity. To register with Procontract on the Supplying the Southwest Portal, click on the link below or copy and paste the link into your browser's address bar: https://www.supplyingthesouthwest.org.uk

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cfec04db-1f8c-46f2-aadb-86fa51ef15d3
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c47156cf-0e34-45b7-aa20-ee4b7cef4e40
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

33 - Medical equipments, pharmaceuticals and personal care products

85 - Health and social work services

CPV Codes

33000000 - Medical equipments, pharmaceuticals and personal care products

85000000 - Health and social work services

Notice Value(s)

Tender Value
£9,100,000 £1M-£10M
Lots Value
Not specified
Awards Value
£9,100,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Apr 202510 months ago
Submission Deadline
15 Dec 2024Expired
Future Notice Date
Not specified
Award Date
20 Mar 202511 months ago
Contract Period
21 Mar 2025 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEREFORDSHIRE COUNCIL
Contact Name
Aksana Hironak
Contact Email
aksana.hironak@herefordshire.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Post Town
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLG West Midlands (England)
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Supplier Information

Number of Suppliers
1
Supplier Name

NRS HEALTHCARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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