Tender

Supply of Business Administration and Customer Service Standards

NOE-CPC

This public procurement record has 1 release in its history.

Tender

11 May 2018 at 11:15

Tender Notice
Summary of the contracting process

The procurement process initiated by the NOE-CPC involves a tender for the "Supply of Business Administration and Customer Service Standards." This opportunity falls under the services category, specifically Staff training services, and is located in the Yorkshire and the Humber region, with delivery addresses including York and Scarborough. The tender is currently in the open stage, with a deadline for submissions set for 28th May 2018. The total value of the contract is £100,000, and the contract is scheduled to commence on 2nd July 2018, lasting until 30th June 2020. This process follows an open procurement method, allowing greater accessibility for applicants.

This tender presents significant opportunities for businesses specialising in vocational training and apprenticeship programmes. Companies that have proven capacity in delivering training services, particularly those achieving high satisfaction ratings from learners and employers, will find this opportunity advantageous. Businesses interested in providing tailored training solutions, especially SMEs that can operate within the specified geographical locations and adhere to various quality standards, are encouraged to apply. The requirement for dedicated trainers and the focus on successful learner outcomes further emphasise the need for qualified and experienced providers in this field.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Supply of Business Administration and Customer Service Standards

Notice Description

This is for the supply of Apprenticeships for Business Administration and Customer Service Standards. Through the NOECPC DPS. Lots 1 & 2: L2 Business Administration Framework: 10-35 learners L3 Business Administration Standard: 10-35 learners Lots 3 & 4: L2 Customer Service Practitioner Standard: 10-35 learners L3 Customer Service Framework: 10-35 learners ALL applicants MUST check to ensure that they qualify to apply for this Tender. o Learner satisfaction 70% or higher (as declared on the Digital Apprenticeship Service) o Employer satisfaction 70% or higher (as declared on the Digital Apprenticeship Service) o Provider does not sub-contract o Offers functional skills training o Learner achievement 65% or higher (as declared on the Digital Apprenticeship Service) o Can deliver on-site, across Selby, York, Scarborough area. o Delivery costs - maximum cost = funding band o Can offer a dedicated trainer for the duration of the training, where possible. Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-cff5349a-71a2-444c-955f-283554b8f4ee
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2228f21b-6afd-4c30-ad75-bd5f114b915a
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80511000 - Staff training services

Notice Value(s)

Tender Value
£100,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
11 May 20187 years ago
Submission Deadline
28 May 2018Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jul 2018 - 30 Jun 2020 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NOE-CPC
Contact Name
Richard Robinson
Contact Email
richard.robinson@york.nhs.uk
Contact Phone
01904 7712159

Buyer Location

Locality
NORTH YORKSHIRE
Postcode
YO31 8HE
Post Town
York
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE2 North Yorkshire
Small Region (ITL 3)
TLE21 York
Delivery Location
TLE Yorkshire and The Humber
Local Authority
York
Electoral Ward
Guildhall
Westminster Constituency
York Central

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-cff5349a-71a2-444c-955f-283554b8f4ee-2018-05-11T12:15:07+01:00",
    "date": "2018-05-11T12:15:07+01:00",
    "ocid": "ocds-b5fd17-cff5349a-71a2-444c-955f-283554b8f4ee",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "RCBN2378-T",
        "title": "Supply of Business Administration and Customer Service Standards",
        "description": "This is for the supply of Apprenticeships for Business Administration and Customer Service Standards. Through the NOECPC DPS. Lots 1 & 2: L2 Business Administration Framework: 10-35 learners L3 Business Administration Standard: 10-35 learners Lots 3 & 4: L2 Customer Service Practitioner Standard: 10-35 learners L3 Customer Service Framework: 10-35 learners ALL applicants MUST check to ensure that they qualify to apply for this Tender. o Learner satisfaction 70% or higher (as declared on the Digital Apprenticeship Service) o Employer satisfaction 70% or higher (as declared on the Digital Apprenticeship Service) o Provider does not sub-contract o Offers functional skills training o Learner achievement 65% or higher (as declared on the Digital Apprenticeship Service) o Can deliver on-site, across Selby, York, Scarborough area. o Delivery costs - maximum cost = funding band o Can offer a dedicated trainer for the duration of the training, where possible. Additional information: Is a Recurrent Procurement Type? : No",
        "datePublished": "2018-05-11T12:15:07+01:00",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "80511000",
            "description": "Staff training services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "YO31 8HE"
                    },
                    {
                        "region": "Yorkshire and the Humber",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 100000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure (below threshold)",
        "tenderPeriod": {
            "endDate": "2018-05-28T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-07-02T00:00:00+01:00",
            "endDate": "2020-06-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/2228f21b-6afd-4c30-ad75-bd5f114b915a",
                "datePublished": "2018-05-11T12:15:07+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Additional information on how to apply for this contract",
                "url": "https://in-tendhost.co.uk/noecpc/aspx/"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-16516",
            "name": "NOE-CPC",
            "identifier": {
                "legalName": "NOE-CPC"
            },
            "address": {
                "streetAddress": "Wigginton Rd, York",
                "locality": "North Yorkshire",
                "postalCode": "YO31 8HE",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Richard Robinson",
                "email": "richard.robinson@york.nhs.uk",
                "telephone": "01904 7712159"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-16516",
        "name": "NOE-CPC"
    }
}