Award

Case Management System

HEREFORDSHIRE COUNCIL

This public procurement record has 1 release in its history.

Award

01 May 2026 at 12:58

Award Notice
Summary of the contracting process

Herefordshire Council has completed the procurement process for a Case Management System, aimed at enhancing its Complaints and Information Governance departments with a cloud-based solution. The contract, valued at £62,016, falls under the 'Software package and information systems' category and will be implemented in England, United Kingdom. The award stage was completed on 1st May 2026, with Fivium Ltd being the successful supplier. The contract period commences on 2nd May 2026 and runs until 24th March 2028.

This procurement offers significant opportunities for businesses involved in the delivery and support of software systems, particularly those specialising in cloud solutions for governmental use. It highlights a favourable environment for small and medium-sized enterprises (SMEs) to engage, as indicated by the suitability criteria favouring such businesses. Companies with expertise in public sector digital transformation and possessing the capacity to supply cloud-based management systems are well-positioned to explore similar opportunities within Herefordshire Council and potentially other local councils.

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Notice Information

Notice Title

Case Management System

Notice Description

Commission of a cloud-based solution and associated services for a Case Management System required to support both the Complaints and Information Governance departments.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d0897287-ff5a-41f3-80b1-b4c88a908c3e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ae650c68-a6ae-4784-9122-1507178057fc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£62,016 Under £100K
Lots Value
Not specified
Awards Value
£62,016 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 May 20261 weeks ago
Submission Deadline
1 May 2026Expired
Future Notice Date
Not specified
Award Date
30 Apr 20261 weeks ago
Contract Period
1 May 2026 - 24 Mar 2028 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HEREFORDSHIRE COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Post Town
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Supplier Information

Number of Suppliers
1
Supplier Name

FIVIUM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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