Award

P2017/1174/NE - Upgrade of CRM System

DARLINGTON BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

08 Sep 2017 at 14:40

Award Notice
Summary of the contracting process

The procurement process involves Darlington Borough Council, seeking bids for the project titled "P2017/1174/NE - Upgrade of CRM System". This contract falls under the category of Internet and intranet software package and is located in the North East region of the United Kingdom. The procurement method employed was a direct award, with the tender award date noted as 12th June 2017 and the contract period running from 13th June 2017 to 14th June 2018. The total value of the contract is £94,000.

This tender presents a significant opportunity for businesses that specialise in software services, particularly those with expertise in customer relationship management systems. Small and medium-sized enterprises (SMEs) looking to expand their portfolio in public sector contracts would be well-positioned to compete, especially those with established track records in providing similar services. Engaging with Darlington Borough Council could also lead to potential future collaborations, enhancing business growth in the public sector.

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Notice Information

Notice Title

P2017/1174/NE - Upgrade of CRM System

Notice Description

Upgrade of CRM System Additional information: Direct Award

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d0f77cd5-8d7a-43a2-bf19-bb5fa02fbfcb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/928ad965-5c1f-4964-8826-062a6b8bb859
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48220000 - Internet and intranet software package

Notice Value(s)

Tender Value
£94,000 Under £100K
Lots Value
Not specified
Awards Value
£94,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20178 years ago
Submission Deadline
22 May 2017Expired
Future Notice Date
Not specified
Award Date
11 Jun 20178 years ago
Contract Period
12 Jun 2017 - 14 Jun 2018 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DARLINGTON BOROUGH COUNCIL
Contact Name
Mark Dodd
Contact Email
mark.dodd@darlington.gov.uk
Contact Phone
+44 1325405496

Buyer Location

Locality
DARLINGTON
Postcode
DL1 5QT
Post Town
Darlington
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC33 Darlington
Delivery Location
TLC North East (England)
Local Authority
Darlington
Electoral Ward
Park East
Westminster Constituency
Darlington

Supplier Information

Number of Suppliers
1
Supplier Name

KANA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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