Award

CA6539 - Customer Relationship Management Software

CRESCENT PURCHASING CONSORTIUM (CPC)

This public procurement record has 2 releases in its history.

AwardUpdate

22 Oct 2019 at 15:05

Award Notice
Tender

12 Sep 2019 at 15:02

Tender Notice
Summary of the contracting process

The Crescent Purchasing Consortium (CPC) is conducting a procurement process titled "CA6539 - Customer Relationship Management Software," aimed at replacing its existing Microsoft Dynamics 2011 CRM system with Microsoft Dynamics 365. This procurement falls under the category of customer relationship management software development services and is taking place in Salford, England. The tender period ended on 22nd October 2019, with the contract commencing the same day and set to conclude on 31st December 2019. The procurement method utilised for this tender was the open procedure, allowing broad participation from interested suppliers.

This tender presents opportunities for businesses that specialise in software development, particularly those with experience in customer relationship management systems. Small and medium-sized enterprises (SMEs) that are innovative and capable of delivering modern solutions could find this an ideal opportunity to expand their service offerings and engage in partnership with CPC. Businesses that understand the intricacies of integrating new software within established systems will be especially well-suited to compete for this contract.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

CA6539 - Customer Relationship Management Software

Notice Description

CPL are seeking a partner to replace its existing Customer Relationship Management Software (Microsoft Dynamics 2011) with a modern solution, providing a centralised solution for the management of customer, contact and opportunities across the Group. CPL conducted a review of the market over a 12-month period and determined that the most suitable solution would be to adopt Microsoft Dynamics 365. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA6539. Not registered: Visit https://suppliers.multiquote.com then register and quote CA6539 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bd4c48de-5684-41f9-97e3-0644b057161a
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Works
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 Oct 20196 years ago
Submission Deadline
22 Oct 2019Expired
Future Notice Date
Not specified
Award Date
21 Oct 20196 years ago
Contract Period
21 Oct 2019 - 31 Dec 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CRESCENT PURCHASING CONSORTIUM (CPC)
Contact Name
Myles Woodman
Contact Email
support@multiquote.com
Contact Phone
0151 482 9230

Buyer Location

Locality
SALFORD
Postcode
M6 6AP
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Pendleton & Charlestown
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

CIRCYL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10-2019-10-22T16:05:58+01:00",
    "date": "2019-10-22T16:05:58+01:00",
    "ocid": "ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "586cdc7d-f3e3-4d02-b942-7535ae33fabc",
        "title": "CA6539 - Customer Relationship Management Software",
        "description": "CPL are seeking a partner to replace its existing Customer Relationship Management Software (Microsoft Dynamics 2011) with a modern solution, providing a centralised solution for the management of customer, contact and opportunities across the Group. CPL conducted a review of the market over a 12-month period and determined that the most suitable solution would be to adopt Microsoft Dynamics 365. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA6539. Not registered: Visit https://suppliers.multiquote.com then register and quote CA6539 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.",
        "datePublished": "2019-09-12T16:02:31+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72212445",
            "description": "Customer Relation Management software development services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "M6 6AP"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "M6 6AP"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2019-10-22T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2019-10-22T00:00:00+01:00",
            "endDate": "2019-12-31T23:59:59Z"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "works",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/bd4c48de-5684-41f9-97e3-0644b057161a",
                "datePublished": "2019-09-12T16:02:31+01:00",
                "format": "text/html",
                "language": "en"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-52888",
            "name": "Crescent Purchasing Consortium (CPC)",
            "identifier": {
                "legalName": "Crescent Purchasing Consortium (CPC)"
            },
            "address": {
                "streetAddress": "Technology House, Lissadel Street",
                "locality": "Salford",
                "postalCode": "M6 6AP",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Myles Woodman",
                "email": "support@multiquote.com",
                "telephone": "0151 482 9230"
            },
            "details": {
                "url": "https://suppliers.multiquote.com"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-128802",
            "name": "CIRCYL LIMITED",
            "identifier": {
                "legalName": "CIRCYL LIMITED"
            },
            "address": {
                "streetAddress": "7 Claymore , Tame Valley Industrial Estate, TAMWORTH, B77 5DQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-52888",
        "name": "Crescent Purchasing Consortium (CPC)"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d192e535-dec2-401a-a70f-e0ccf4475e10-1",
            "status": "active",
            "date": "2019-10-22T00:00:00+01:00",
            "datePublished": "2019-10-22T16:05:58+01:00",
            "value": {
                "amount": 0,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-128802",
                    "name": "CIRCYL LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2019-10-22T00:00:00+01:00",
                "endDate": "2019-12-31T23:59:59Z"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/bd4c48de-5684-41f9-97e3-0644b057161a",
                    "datePublished": "2019-10-22T16:05:58+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}