Award

Customer Transformation

VIVID

This public procurement record has 1 release in its history.

Award

12 Dec 2024 at 14:51

Award Notice
Summary of the contracting process

The buying organisation, VIVID, has completed a public procurement process for a project titled "Customer Transformation" in the Business and Management Consultancy sector. The contract, valued at £67,500, was awarded to Tenant Engagement Consultant Ltd. This project aims to develop a comprehensive Customer Influence Strategy and a delivery plan to ensure compliance with regulatory standards. The procurement follows a direct award method and covers the location of England, United Kingdom. Key dates include the tender period ending on 27 March 2024, with the contract running from 8 April 2024 to 31 March 2025.

This tender presents a significant growth opportunity for businesses specialising in consultancy services that focus on customer engagement and regulatory compliance. It is particularly well-suited for Small and Medium Enterprises (SMEs) such as Tenant Engagement Consultant Ltd, which has already been selected for their expertise in tenant engagement and strategic development. Companies with a strong background in developing compliance strategies and enhancing service delivery through customer feedback will find this contract beneficial for their portfolio and growth plans.

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Notice Information

Notice Title

Customer Transformation

Notice Description

Tenant Engagement Consultant Ltd has been engaged to develop a fully informed Customer Influence Strategy that sets out our vision and aims for enabling customer voices and lived experience to be reflected in how services are delivered, evaluated and reported. Also to develop a delivery plan that will ensure compliance against regulatory and statutory requirements relating to all aspects of relevant Customer Influence standards and regulations. This should provide a platform for VIVID to build on to become an exemplar

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d1bfe954-679a-4c8d-b6b5-037562531e29
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/b2ac78b6-1fa8-4700-aabb-9c756a7cc928
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79400000 - Business and management consultancy and related services

Notice Value(s)

Tender Value
£67,500 Under £100K
Lots Value
Not specified
Awards Value
£67,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Dec 20241 years ago
Submission Deadline
27 Mar 2024Expired
Future Notice Date
Not specified
Award Date
28 Mar 20242 years ago
Contract Period
7 Apr 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
VIVID
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORTSMOUTH
Postcode
PO2 8HB
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Portsmouth
Electoral Ward
Nelson
Westminster Constituency
Portsmouth North

Supplier Information

Number of Suppliers
1
Supplier Name

TENANT ENGAGEMENT CONSULTANT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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