Award

Provision of Session Replay Software

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

AwardUpdate

20 Nov 2023 at 16:32

Award Notice
Summary of the contracting process

The Crown Commercial Service (CCS) has completed the procurement process for the provision of session replay software, which is intended to supplement Google Analytics for user interaction analysis. This tender, classified under IT services covering consulting, software development, Internet, and support, has a total value of £80,000. The procurement was conducted using a selective method as a call-off from a framework agreement. The contract, awarded on 17 October 2023, is set to start on 16 October 2023, and will end on 14 October 2024. Delivery of goods will occur within the United Kingdom.

This initiative presents significant opportunities for businesses, particularly those specialising in IT services with experience in software development and UX testing. The contract supports SMEs and excludes VCSEs, making it ideal for small and medium-sized enterprises looking to expand their portfolio within the public sector. The partnership with the Crown Commercial Service underscores stability and potential for long-term engagements for successful bidders, enhancing their reputation and business growth prospects.

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Notice Information

Notice Title

Provision of Session Replay Software

Notice Description

To supplement Google Analytics CCS requires session replay software. Session replay software will enable the business and key DDS teams to observe, replay, UX test and analyse user interaction across our digital services, on a grander scale. #

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d2802361-fd27-4d5d-9fb0-9cc4eb4d34f9
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1a9df2cf-439f-4a85-9c5b-27cb27981e18
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£80,000 Under £100K
Lots Value
Not specified
Awards Value
£80,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Nov 20232 years ago
Submission Deadline
20 Sep 2023Expired
Future Notice Date
Not specified
Award Date
16 Oct 20232 years ago
Contract Period
15 Oct 2023 - 14 Oct 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Crown Commercial Service on behalf of Crown Commercial Service : Cabinet Office
Contact Email
supplier@crowncommercial.gov.uk
Contact Phone
3450103503

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

CONTENT SQUARE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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