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Digital Experience Platform - Website

OFCOM

This public procurement record has 1 release in its history.

Award

21 Oct 2026 at 16:14

Award Notice
Summary of the contracting process

Ofcom procured a digital experience platform for its website. The service covers core content management system products, cloud usage, development environments and associated support services. The work is for Ofcom, with delivery in London. This is a software and IT services requirement, combining platform provision with the technical support needed to operate and develop the website environment. The procurement was made through the G-Cloud 14 framework agreement, so the requirement was for a framework call-off rather than a standalone open competition. The subject is relevant to suppliers of website platforms, content management systems, cloud services and supporting development environments.

The procurement is complete and has been awarded to Optimizely AB. Ofcom used a selective call-off from the G-Cloud 14 framework agreement, with the contract awarded on 15 October 2026. The stated awarded value is £1,629,639.05. The contract period runs from 5 December 2026 to 4 December 2030. The tender was open for submissions until 4 September 2026. The requirement was treated as a single service package covering the digital experience platform and its related cloud, development environment and support components. Small and medium-sized enterprises and voluntary, community and social enterprises were marked as suitable. The published procurement information does not set out a separate scoring or evaluation basis beyond the framework call-off route.

This award shows Ofcom buying a substantial, multi-year website platform service that combines content management software, cloud capacity, development environments and support, rather than a software licence alone. A credible competitor for a future requirement of this kind would need to supply or implement an enterprise digital experience platform and sustain the underlying cloud and development environment over a long operating period. Experience integrating platform products with website delivery, providing dependable technical support and maintaining the service would be commercially relevant. The buyer used the G-Cloud framework call-off route, so suppliers seeking comparable work with Ofcom should be positioned to compete through that framework. Although SMEs and voluntary, community and social enterprises were considered suitable, the selected supplier was a large provider, indicating the scale of delivery involved.

How relevant is this notice?

Notice Information

Notice Title

Digital Experience Platform - Website

Notice Description

Contract award notice for the provision for a digital experience platform (website). The service Includes Content Management System core products, cloud usage, development environments support services. Additional information: This contract was let under G-Cloud 14 Framework Agreement RM1557.14

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d3a47263-4a9d-4314-8284-47a9fd56a7f6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/99aad491-d6cc-4721-bdde-01174f8664d8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,629,639 £1M-£10M
Lots Value
Not specified
Awards Value
£1,629,639 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20266 days ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
15 Oct 20261 weeks ago
Contract Period
5 Dec 2026 - 4 Dec 2030 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFCOM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 9HA
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI London
Local Authority
Southwark
Electoral Ward
Borough & Bankside
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

Optimizely AB

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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