Award

Participant recruitment for Citizen Information

DEPARTMENT FOR WORK AND PENSIONS

This public procurement record has 1 release in its history.

Award

10 Dec 2021 at 13:51

Award Notice
Summary of the contracting process

The Department for Work and Pensions (DWP) has recently completed a procurement process for participant recruitment to aid in the redesign of their digital systems. This initiative, titled "Participant recruitment for Citizen Information," falls under the IT services industry category and closed on 4th November 2021. The procurement method employed was selective, operating as a call-off from a framework agreement, with a contract value of £78,772. The contract period spans from 8th November 2021 to 31st March 2022, focusing on service delivery aimed at improving tools available to citizens accessing DWP services.

This tender presents a valuable opportunity for small and medium-sized enterprises (SMEs), as well as voluntary, community, and social enterprises (VCSEs), to engage and expand their businesses within the public sector. Companies with expertise in user research, digital service design, or IT consulting would be particularly well-suited to compete for similar tenders, leveraging their skills to contribute to the enhancement of public services and to support the needs of diverse user groups.

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Notice Information

Notice Title

Participant recruitment for Citizen Information

Notice Description

The Department for Work and Pensions are reviewing and re-designing all of our digital systems. We're completely rewriting how our services are delivered and what tools are available to help people get what they need. As part of this, we're developing a number of tools to allow citizens to enter and view information about themselves. We have User Researchers working in this space and they need to undertake research with the full, diverse range of people accessing DWP services, to ensure that these tools are fit for purpose.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d3c8b34e-8206-487f-adeb-92ce83aaf7fa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4836a252-7b9f-4fcf-a032-7360ce27724f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£78,772 Under £100K
Lots Value
Not specified
Awards Value
£78,772 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Dec 20214 years ago
Submission Deadline
4 Nov 2021Expired
Future Notice Date
Not specified
Award Date
5 Nov 20214 years ago
Contract Period
8 Nov 2021 - 31 Mar 2022 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR WORK AND PENSIONS
Contact Name
Not specified
Contact Email
cddigital.sharedplatforms@dwp.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
BLACKPOOL
Postcode
FY4 5ES
Post Town
Blackpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD4 Lancashire
Small Region (ITL 3)
TLD42 Blackpool
Delivery Location
TLC North East (England)
Local Authority
Blackpool
Electoral Ward
Stanley
Westminster Constituency
Blackpool South

Supplier Information

Number of Suppliers
1
Supplier Name

CORPORATE DOCUMENT SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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