Award

CRM Right Now

DEPARTMENT FOR EDUCATION

This public procurement record has 1 release in its history.

Award

23 Jan 2018 at 11:59

Summary of the contracting process

The procurement process titled "CRM Right Now" was conducted by the Department for Education, focusing on education and training services. This tender was initiated as an Other CCS Call-off Agreement, and the contract was awarded on 14th March 2017. The contract period commenced on 14th April 2017 and concludes on 13th April 2018. The awarded contract is valued at £240,000 and the delivery locations encompass various territories including the British Overseas Territories, Channel Islands, and the United Kingdom.

This tender presents significant growth opportunities for businesses in the education and training services sector. Companies that specialise in customer relationship management (CRM) solutions, particularly those with experience in working with educational institutions, would be well-positioned to compete in future tenders of a similar nature. The involvement of large suppliers like Oracle Corporation UK Limited suggests a robust market for established and innovative service providers looking to expand their footprint in public sector contracts.

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Notice Title

CRM Right Now

Notice Description

Oracle CRM RightNow

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d40c82f5-89c5-4e45-b96c-6591d57a6cfc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8cac1d7a-8fe6-472c-bafb-c8eed6f0f11e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other - CCS Call-off Agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80000000 - Education and training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£240,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
23 Jan 20188 years ago
Submission Deadline
14 Feb 2017Expired
Future Notice Date
Not specified
Award Date
14 Mar 20178 years ago
Contract Period
13 Apr 2017 - 13 Apr 2018 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DEPARTMENT FOR EDUCATION
Contact Name
Pete Dolman
Contact Email
pete.dolman@education.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MANCHESTER
Postcode
M1 2WD
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE CORPORATION UK LIMITED MANUFACTURER

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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