Tender

Tender for Student Enrolment Solution

SOAS UNIVERSITY OF LONDON

This public procurement record has 2 releases in its history.

TenderAmendment

28 Oct 2020 at 16:18

Tender Notice
Tender

22 Oct 2020 at 15:53

Tender Notice
Summary of the contracting process

SOAS University of London is seeking tenders for a Student Enrolment Solution through an open procurement process in accordance with the Public Contracts Regulations 2015. This opportunity, classified under the CPV codes for call centre and internet development services, is valued at £1 million, with a minimum value of £500,000. The tender deadline is set for midday on 23rd November 2020, with the contract expected to commence on 11th January 2021 and run until 10th January 2024. Interested suppliers should ensure their submissions are timely, as late bids will not be accepted. The service will be delivered to the university's location in London, postcode WC1H 0XG.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) in the services sector, particularly those specialising in customer relationship management and enrolment systems. Businesses with experience in call centre operations and digital enrolment solutions will be well-positioned to compete. With a focus on improving student engagement and conversion activities, this contract allows suitable suppliers to enhance their service offerings while supporting SOAS University in optimising its recruitment processes.

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Notice Information

Notice Title

Tender for Student Enrolment Solution

Notice Description

SOAS University of London is looking to engage an external service to outsource aspects of our Customer Relationship Management and Conversion Activities for prospective SOAS students. This is a public procurement and is being run in line with the Public Contracts Regulations 2015 (SI 2015/102) utilising the Open Procedure. Suppliers that would like to take part in the process should download and complete the attached documentation. The deadline for return of tenders is midday 3rd December 2020. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via 'correspondence' on the website. Additional information: Is a Recurrent Procurement Type? : Yes

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d4bbb5d3-0a63-4ac4-9688-f70e14350caa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/827b4394-2163-4a06-8b36-803c62920316
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

72420000 - Internet development services

79512000 - Call centre

Notice Value(s)

Tender Value
£1,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
28 Oct 20205 years ago
Submission Deadline
3 Dec 2020Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Jan 2021 - 10 Jan 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOAS UNIVERSITY OF LONDON
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
WC1H 0XG
Post Town
Central London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI36 Camden
Delivery Location
TLI London
Local Authority
Camden
Electoral Ward
Bloomsbury
Westminster Constituency
Holborn and St Pancras

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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