Award

TD1148 - Council Satisfaction Survey

DERBY CITY COUNCIL

This public procurement record has 1 release in its history.

Award

17 Jan 2017 at 09:46

Award Notice
Summary of the contracting process

The Derby City Council has conducted a tender titled "TD1148 - Council Satisfaction Survey" aimed at procuring market research services. This procurement, classified under the CPV code 79310000, is part of a selective procurement method and follows a negotiated procedure. The procurement process was initiated to gauge resident satisfaction and identify trends in opinions, with the contract period running from 1st November 2016 to 28th February 2017. The tender was completed with a total contract value of £20,000, and the procurement phase is currently at the award stage. The survey is crucial for improving council services amid budget cuts and reconfigurations, marking its first city-wide satisfaction assessment since 2013.

This tender presents significant opportunities for businesses engaged in market research services, particularly those with expertise in public consultation and user satisfaction surveys. Small and medium-sized enterprises (SMEs) and voluntary community social enterprises (VCSEs) would be well-suited to compete for this contract due to the Council's preference for suppliers that fit these categories. By participating in this procurement, businesses can enhance their visibility within the public sector, contribute to community improvement initiatives, and potentially secure future contracts as local councils increasingly focus on service delivery effectiveness.

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Notice Information

Notice Title

TD1148 - Council Satisfaction Survey

Notice Description

Further competition exercise under the Eastern Shires Purchasing Organisation (ESPO) Framework, Framework 992 Public Consultation and Market Research Services. The Council has not conducted a city-wide satisfaction survey since 2013. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion. Additional information: Further competition exercise under the Eastern Shires Purchasing Organisation (ESPO) Framework, Framework 992 Public Consultation and Market Research Services. The Council has not conducted a city-wide satisfaction survey since 2013. Since then there has been a period of considerable change with the Council facing further budget cuts and services being reconfigured in order to improve efficiency. The Leader of the Council has requested that a User Satisfaction Survey take place in Autumn 2016 that will gauge the views of our residents and enable us to identify trends in opinion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d4ce519d-41f8-4f8d-8cf3-513e2442d5b8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cc6896e8-e4d6-44f3-b24a-a2f336e01d88
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79310000 - Market research services

Notice Value(s)

Tender Value
£20,000 Under £100K
Lots Value
Not specified
Awards Value
£20,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jan 20179 years ago
Submission Deadline
18 Oct 2016Expired
Future Notice Date
Not specified
Award Date
31 Oct 20169 years ago
Contract Period
1 Nov 2016 - 28 Feb 2017 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DERBY CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DERBY
Postcode
DE1 2FS
Post Town
Derby
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF11 Derby
Delivery Location
TLF East Midlands (England)
Local Authority
Derby
Electoral Ward
Darley
Westminster Constituency
Derby South

Supplier Information

Number of Suppliers
1
Supplier Name

BOSTOCK MARKETING GROUP LIMITED T/A BMG RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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