Award

Customer experience platform

THE ROYAL BOROUGH OF KINGSTON UPON THAMES

This public procurement record has 1 release in its history.

Award

14 Nov 2024 at 11:10

Award Notice
Summary of the contracting process

The Royal Borough of Kingston upon Thames has awarded a contract for a customer experience platform to support human resources activities. This procurement falls under the industry-specific software package category (CPV code 48100000) and is aimed at delivering services in England, United Kingdom. The process was carried out using an open procedure and has now reached the award stage, with an award date of 8th November 2024. The contract period is set to begin on 1st December 2024 and will end on 30th November 2025, with a total contract value of £83,931 GBP.

This tender provides significant opportunities for businesses, particularly SMEs, specialising in industry-specific software development and customer experience platforms. Companies capable of offering innovative solutions in human resources platforms could see substantial growth, leveraging this contract to enhance their portfolios and demonstrate their capabilities in public sector projects. The project requires expertise in the development and maintenance of software services, making it ideal for tech firms with experience in providing comprehensive and user-friendly HR platforms.

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Notice Information

Notice Title

Customer experience platform

Notice Description

Award of extension to G Cloud Framework call off contract for a customer experience platform for human resources activities.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d5054c54-7e01-4a54-a7ac-28451640f1f4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/28a3954f-cb04-452c-befd-71f4360c604a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£83,931 Under £100K
Lots Value
Not specified
Awards Value
£83,931 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Nov 20241 years ago
Submission Deadline
2 Sep 2024Expired
Future Notice Date
Not specified
Award Date
8 Nov 20241 years ago
Contract Period
1 Dec 2024 - 30 Nov 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE ROYAL BOROUGH OF KINGSTON UPON THAMES
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
KINGSTON UPON THAMES
Postcode
KT1 1EU
Post Town
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Kingston upon Thames
Electoral Ward
Kingston Town
Westminster Constituency
Kingston and Surbiton

Supplier Information

Number of Suppliers
1
Supplier Name

PUZZEL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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