Award

Helpdesk Software

UNIVERSITY OF BEDFORDSHIRE

This public procurement record has 1 release in its history.

Award

21 Jan 2022 at 11:10

Award Notice
Summary of the contracting process

The University of Bedfordshire is seeking to fulfil a three-year contract for Helpdesk Software, classified under the software package and information systems industry category. This procurement process, which has reached the award stage, utilised a selective procurement method via a call-off from a framework agreement. The contract period commenced on 21st January 2022 and will conclude on 20th January 2025, with the tender period officially ending on 3rd January 2022. The prospective delivery address for this contract is located in Luton, England.

This opportunity presents significant potential for business growth, particularly for small and medium-sized enterprises (SMEs) that can provide innovative software solutions tailored to helpdesk functionality. Companies with expertise in software development, customer support systems, and IT service management would be well-positioned to compete, especially those that can demonstrate value and efficacy in software package delivery within the education sector.

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Notice Information

Notice Title

Helpdesk Software

Notice Description

Three year contract for Helpdesk Software with Systems Management Link

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d5c1a609-5292-446b-8586-a3f7b18b32f8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/40e2c3f4-26ba-4a66-bc89-bcf20990af74
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£99,776 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Jan 20224 years ago
Submission Deadline
3 Jan 2022Expired
Future Notice Date
Not specified
Award Date
21 Jan 20224 years ago
Contract Period
21 Jan 2022 - 20 Jan 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF BEDFORDSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LUTON
Postcode
LU1 3JU
Post Town
Luton
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH21 Luton
Delivery Location
Not specified
Local Authority
Luton
Electoral Ward
Central
Westminster Constituency
Luton South and South Bedfordshire

Supplier Information

Number of Suppliers
1
Supplier Name

ACADEMIA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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