Award

Ask AI about this notice

Summarise, research or assess it with AI

View Markdown

Share this notice

Send this contract to a colleague

Device 42

SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

15 Jul 2026 at 12:23

Award Notice
Summary of the contracting process

The recent procurement process initiated by Surrey and Borders Partnership NHS Foundation Trust involved the award of a contract titled "Device 42," falling under the industry category of "Software package and information systems." This procurement, completed through a selective method via a call-off from a framework agreement, was focused on acquiring services, particularly IT asset management, and software solutions. Located at Leatherhead, England, the contract was awarded to Freshworks Inc., with critical dates including the tender period ending on 16th March 2026 and the contract period spanning from 31st March 2026 to 31st March 2029. The award was finalised on 30th March 2026, with the award notice published on 15th July 2026.

This tender represents a significant opportunity for businesses, particularly those specialising in software and IT services, to expand their reach and capabilities by partnering with a reputable public healthcare trust. Although this particular contract is focused on services and doesn't target SMEs or VCSEs, similar opportunities could pave the way for growth in the health technology sector in the UK. Large businesses capable of providing a wide range of IT solutions could find themselves particularly well-suited to compete in similar tenders that may arise in the future.

How relevant is this notice?

Notice Information

Notice Title

Device 42

Notice Description

TAM Advanced - Core and SLM GBP ITAM Advanced - ADM GBP Additional information: G Cloud 14

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f335bc3a-de8a-475e-9b33-9d1e87393ec8
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£118,303 £100K-£500K
Lots Value
Not specified
Awards Value
£118,303 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Jul 2026Today
Submission Deadline
16 Mar 2026Expired
Future Notice Date
Not specified
Award Date
29 Mar 20263 months ago
Contract Period
30 Mar 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SURREY AND BORDERS PARTNERSHIP NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LEATHERHEAD
Postcode
KT22 7AD
Post Town
Kingston upon Thames
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ26 East Surrey
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Mole Valley
Electoral Ward
Leatherhead North
Westminster Constituency
Epsom and Ewell

Supplier Information

Number of Suppliers
1
Supplier Name

FRESHWORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c-2026-07-15T13:23:32+01:00",
    "date": "2026-07-15T13:23:32+01:00",
    "ocid": "ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-3609900D0O000000rwimUAA",
        "title": "Device 42",
        "description": "TAM Advanced - Core and SLM GBP ITAM Advanced - ADM GBP Additional information: G Cloud 14",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "KT22 7AD"
                    },
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 118303.2,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2026-03-16T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-03-31T00:00:00+01:00",
            "endDate": "2029-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-272670",
            "name": "Surrey and Borders Partnership NHS Foundation Trust",
            "identifier": {
                "legalName": "Surrey and Borders Partnership NHS Foundation Trust"
            },
            "address": {
                "streetAddress": "18 Mole Business Park",
                "locality": "Leatherhead",
                "postalCode": "KT22 7AD",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Natalie Croft",
                "email": "natalie.croft@sabp.nhs.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-200526",
            "name": "Freshworks Inc.",
            "identifier": {
                "legalName": "Freshworks Inc."
            },
            "address": {
                "streetAddress": "\"2950 S. Delaware Street, Suite 201 San Mateo California 94403"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-272670",
        "name": "Surrey and Borders Partnership NHS Foundation Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-d5e6dcb5-163e-49c3-9263-e640090cbe6c-1",
            "status": "active",
            "date": "2026-03-30T00:00:00+01:00",
            "datePublished": "2026-07-15T13:23:32+01:00",
            "value": {
                "amount": 118303.2,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-200526",
                    "name": "Freshworks Inc."
                }
            ],
            "contractPeriod": {
                "startDate": "2026-03-31T00:00:00+01:00",
                "endDate": "2029-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/f335bc3a-de8a-475e-9b33-9d1e87393ec8",
                    "datePublished": "2026-07-15T13:23:32+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}