Award

ICT SW Licence & Supp: CRM & EDRMS

TORBAY COUNCIL

This public procurement record has 1 release in its history.

Award

04 Dec 2024 at 14:08

Summary of the contracting process

Torbay Council recently awarded a contract for the provision of ICT software licences and support for corporate document management, workflow, and Customer Relationship Management (CRM) systems under an open procedure above threshold. The contract, valued at £600,000, was awarded to Civica UK Limited. It falls under the industry category of software packages and information systems, with service delivery in the South West region of the United Kingdom. The contract period started on 1st November 2012 and will end on 31st October 2025, with an annual support agreement renewal. This procurement process is currently in the award stage, having been completed as of 31st October 2012.

This tender offers significant business growth opportunities, particularly for companies specialising in software solutions and ICT support services. Small and Medium Enterprises (SMEs) can particularly benefit, as the contract's suitability criteria include provisions for SMEs. By participating in such tenders, businesses can establish long-term relationships with public sector organisations like Torbay Council, enhancing their portfolios and credibility in the public contracts market. Civica UK Limited, a large-scale supplier, stands as an example of the type of business well-suited for this contract, given its capability to handle extensive and integrated software systems.

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Notice Title

ICT SW Licence & Supp: CRM & EDRMS

Notice Description

W2 Corporate document management, workflow and CRM - Perpetual licence with a support agreement renewed annually

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d6139b34-4f15-495e-9de9-9658a033285e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cfcd8ece-9514-4703-a45b-afed6c154ec7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
£600,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
4 Dec 20241 years ago
Submission Deadline
31 Oct 2012Expired
Future Notice Date
Not specified
Award Date
31 Oct 201213 years ago
Contract Period
1 Nov 2012 - 31 Oct 2025 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TORBAY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
TORQUAY
Postcode
TQ1 3DR
Post Town
Torquay
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK42 Torbay
Delivery Location
TLK South West (England)

Local Authority
Torbay
Electoral Ward
Tormohun
Westminster Constituency
Torbay

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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