Award

16 199 Microsoft Premier Support Services

CHESHIRE EAST BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

02 May 2017 at 11:02

Award Notice
Summary of the contracting process

The procurement process involves Cheshire East Borough Council, which is seeking to provide Microsoft Premier Support Services for the period from 23 March 2017 to 22 March 2020. This tender is classified under the industry category of software packages and information systems and has a total value of approximately £231,609. The procurement method used was limited, specifically negotiated without a call for competition. The tender was awarded on 22 March 2017, following its completion, with an end date for the tender period set as 10 March 2017 and the contract commencing shortly thereafter.

This opportunity could be beneficial for larger organisations specialising in IT support services, particularly those with expertise in Microsoft products and cloud solutions. Businesses that provide comprehensive remote and on-site support, alongside proactive health assessments and migration services, are well-suited to compete for similar contracts in the future. Engaging with the local authority may also create pathways for further collaborations in technology upgrades and support frameworks.

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Notice Information

Notice Title

16 199 Microsoft Premier Support Services

Notice Description

Microsoft Premier Support Services for the period 23.3.2017 to 22.3.2020. Microsoft Premier Support provides 24x7 access to subject matter experts to help minimise downtime and buildthe knowledge of staff. The following range of services are provided as part of this annual support agreement: Remote and on-site support in the event of critical incidents. Proactive health and risk assessments across all Microsoft products and services to mitigate risk reduce downtime and identify improvements for operational effectiveness and best practice. Support for migration to new technology. This element of the services will be key over the next 3 years as bothCouncils are undertaking a complete refresh of their desktop estate and adoption of cloud services.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d652e74c-9c8d-4470-92ad-d3914372c732
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/31fe7f7d-c258-4faa-addb-88eaa3c18ad0
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated without a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£231,609 £100K-£500K
Lots Value
Not specified
Awards Value
£231,609 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
2 May 20178 years ago
Submission Deadline
10 Mar 2017Expired
Future Notice Date
Not specified
Award Date
22 Mar 20178 years ago
Contract Period
23 Mar 2017 - 22 Mar 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CHESHIRE EAST BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SANDBACH
Postcode
CW11 1HZ
Post Town
Crewe
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
TLD North West (England)
Local Authority
Cheshire East
Electoral Ward
Sandbach Town
Westminster Constituency
Congleton

Supplier Information

Number of Suppliers
1
Supplier Name

MICROSOFT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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