Award

E-Forms and Services Portal

NOTTINGHAMSHIRE COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

24 Jul 2023 at 07:11

Award Notice
Summary of the contracting process

The Nottinghamshire County Council recently awarded a contract for the procurement of a Customer Experience Platform, which includes e-forms, self and dash, and a councilor portal. The contract, titled "E-Forms and Services Portal," falls under the services industry category with a value of £310,000. The procurement method used was a direct award, and the tender period ended on 31st May 2023. The contract period is set to start on 6th June 2023 and end on 5th June 2025, with the contracting authority being Nottinghamshire County Council based in West Bridgford, Nottingham, United Kingdom.

This contract awarded by Nottinghamshire County Council presents an opportunity for SMEs to engage in providing services related to the Customer Experience Platform. Businesses in the software package and information systems sector would be well-suited to compete for this tender. The contract specifications indicate a preference for offering solutions that enhance customer service experiences. Interested companies should consider aligning their proposals with the requirements outlined in the contract to increase their chances of securing business growth opportunities through this tender.

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Notice Information

Notice Title

E-Forms and Services Portal

Notice Description

Customer Experience Platform including e-forms, self and dash, councillor portal

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d68f09a2-cf38-4ad7-9093-e913d66b5774
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/f59a7dcd-45ee-4c22-82d6-bd321f1c86de
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£310,000 £100K-£500K
Lots Value
Not specified
Awards Value
£310,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jul 20232 years ago
Submission Deadline
31 May 2023Expired
Future Notice Date
Not specified
Award Date
4 Jun 20232 years ago
Contract Period
5 Jun 2023 - 5 Jun 2025 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NOTTINGHAMSHIRE COUNTY COUNCIL
Contact Name
Lorraine Dennis
Contact Email
lorraine.dennis@nottscc.gov.uk
Contact Phone
+44 1159772248

Buyer Location

Locality
NOTTINGHAM
Postcode
NG2 7QP
Post Town
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF16 South Nottinghamshire
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Rushcliffe
Electoral Ward
Trent Bridge
Westminster Constituency
Rushcliffe

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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