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STA of Institute for Customer Service analysis and research

Crown Commercial Service

This public procurement record has 1 release in its history.

Award

21 Oct 2021 at 17:43

Award Notice
Summary of the contracting process

The procurement process titled "STA of Institute for Customer Service analysis and research" was initiated by the Crown Commercial Service as part of a direct procurement method classified under statistical services. The tender was completed with an award date of 11th October 2021 and involved a contract valued at £10,500. This contract period commenced on 12th October 2021 and concluded on 5th November 2021. The procurement process was located in the United Kingdom and fell under the planning stage.

This tender presents a significant opportunity for businesses in the statistical services sector, particularly those capable of conducting in-depth customer service analysis and research. The successful supplier for this contract was the Institute of Customer Service, indicating a preference for firms with expertise in customer insights. Businesses focusing on consultancy and research in related areas may find similar future opportunities to compete and expand within the public procurement landscape.

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Notice Information

Notice Title

STA of Institute for Customer Service analysis and research

Notice Description

the Disability Unit within the Cabinet Office require a Single Tender procurement exercise. We specifically require the Institute for Customer Service to carry out a specific piece of analysis on research they own.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d6a32527-503a-4b14-befa-961b539ac920
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/d50b2ae9-3cd2-401f-ba55-411cfc423770
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79330000 - Statistical services

Notice Value(s)

Tender Value
£10,500 Under £100K
Lots Value
Not specified
Awards Value
£10,500 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Oct 20214 years ago
Submission Deadline
11 Oct 2021Expired
Future Notice Date
Not specified
Award Date
11 Oct 20214 years ago
Contract Period
12 Oct 2021 - 5 Nov 2021 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Crown Commercial Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Postcode Area
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
Not specified
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

Institute of Customer Service

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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