Award

Respect At Work Linguistic Analysis

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

15 Aug 2019 at 14:28

Summary of the contracting process

The procurement process for the "Respect At Work Linguistic Analysis" project is being conducted by H M Revenue & Customs (HMRC) in the services industry, specifically focusing on data analysis services. The tender was awarded on 11th August 2019, with the contract period commencing on 12th August 2019 and concluding on 4th November 2019. This procurement followed a selective method, as a call-off from a framework agreement, with an estimated contract value of £30,000. The tender period ended on 8th August 2019, indicating a tight timeframe for submissions prior to the award.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) specialising in linguistic and data analysis services, particularly those with expertise in organisational behaviour standards and stakeholder engagement. Participating businesses can leverage this contract to enhance their profile within the public sector and demonstrate their capabilities in conducting nuanced linguistic analyses that contribute to improving workplace culture within large organisations like HMRC.

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Notice Title

Respect At Work Linguistic Analysis

Notice Description

Linguistic analysis requirement to review language and discourse used in staff survey submissions. This analysis will feed into the development of new staff behavious standards and expections across the business. In 2018 an independent review of how HMRC culture reflects its values (we are professional, we act with integrity, we show respect and we are innovative) was carried out. In February 2019, the findings of the 2018 review were published. A key recommendation of the report was to develop a clear set of behaviour standards and expectations. HMRC are approaching the development of these standards and expectations as a co-creation exercise with its staff, via the form of an online questionnaire containing 12 free-text boxes. This will promote ownership and engagement across the organisation. We estimate that we will receive approximately 500 (+/-10%) survey submissions for analysis. HMRC requires linguistic analysis expertise to examine the language and discourse used within the replies of the HMRC Respect at work Survey, by HMRC staff. We will then use the results of this analysis and the insight it provides, to develop a set of ambitious and challenging standards and expectations of the behaviour which will apply to all staff across HMRC.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d79567fd-c4de-4a5e-a4d4-54076b30e832
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c76d62d3-8bf0-4f8a-ba03-779f1fe3d4e9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72316000 - Data analysis services

Notice Value(s)

Tender Value
£30,000 Under £100K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
15 Aug 20196 years ago
Submission Deadline
8 Aug 2019Expired
Future Notice Date
Not specified
Award Date
10 Aug 20196 years ago
Contract Period
11 Aug 2019 - 4 Nov 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Sarah Phillips
Contact Email
sarah.phillips@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified

Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

LINGUISTIC LANDSCAPES

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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