Award

Online Claim Form and Integration Services

WAKEFIELD COUNCIL CUSTOMER SERVICE

This public procurement record has 1 release in its history.

Award

29 Jun 2017 at 14:21

Summary of the contracting process

The procurement process involves Wakefield Council Customer Service, seeking services for an "Online Claim Form and Integration Services" project within the software package and information systems category. The contract, awarded to Northgate Public Services (UK) Ltd, has a total value of £751,115 and was published on 29th June 2017, following the award on 21st June 2017. This engagement falls within the supplier community in the Yorkshire and the Humber region of the United Kingdom, with the contract period set from 22nd June 2017 to 21st June 2022.

This tender presents significant opportunities for small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprises (VCSEs) to thrive, particularly in the realms of software development and IT integration services. Businesses with expertise in customer relationship management (CRM) software solutions and integration with public sector systems would be particularly well-suited to compete, leveraging their technological capabilities to meet the needs outlined by Wakefield Council’s procurement.

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Notice Title

Online Claim Form and Integration Services

Notice Description

Further competition under the Crown Commercial Services framework agreement; Ref: RM1042, Title: Corporate Software Solutions, Lot 4: Customer Relationship Management (CRM) Software Solutions. Provision of validation and integration services for HB/CTS claims (Lot 2) and hosted online Revenues forms including validation and integration with Northgate system and e-billing (Lot 3)

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d85169e5-7117-4707-94bd-a48560898cd2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3ce251e7-dada-44cc-88dd-a2466abb509e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£751,115 £500K-£1M
Lots Value
Not specified
Awards Value
£751,111 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
29 Jun 20178 years ago
Submission Deadline
13 Dec 2016Expired
Future Notice Date
Not specified
Award Date
20 Jun 20178 years ago
Contract Period
21 Jun 2017 - 21 Jun 2022 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WAKEFIELD COUNCIL CUSTOMER SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF1 2EB
Post Town
Wakefield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Wakefield
Electoral Ward
Wakefield North
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

NORTHGATE PUBLIC SERVICES (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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