Award

Mid-Sized Business Customer Survey

H M REVENUE & CUSTOMS

This public procurement record has 1 release in its history.

Award

10 Jun 2021 at 09:02

Award Notice
Summary of the contracting process

The procurement process titled "Mid-Sized Business Customer Survey" was conducted by H M Revenue & Customs (HMRC) in the services industry, specifically within research and market research services. The tender, which is complete, had a contract value of £451,000 and originated from a selective procurement method, specifically as a call-off from a dynamic purchasing system. The tender period concluded on 20 April 2021, while the contract commenced on 24 May 2021 and extends until 31 May 2024. This procurement took place in Salford, England, with a focus on understanding the distinct needs of mid-sized businesses.

This tender presents significant opportunities for growth, particularly for businesses involved in research and market analysis services. Companies that can effectively interpret and address the unique requirements of mid-sized businesses would be well-positioned to compete for similar contracts in the future. Businesses should leverage their capabilities in market surveys and analyses to engage with HMRC and other governmental entities aiming to enhance their service delivery to this specific customer group.

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Notice Information

Notice Title

Mid-Sized Business Customer Survey

Notice Description

HMRC recognises mid-sized businesses as a distinct customer group, with specific needs that are distinct from those of large and small businesses. The survey is needed as HMRC implements its strategy. HMRC is seeking to make it straightforward to get tax right and to take account of varying size and complexity when determining the appropriate level/form of interaction and compliance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-d883f720-af3f-4c03-992f-03ecbfebed35
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3e1cfa4c-6a00-493d-9f08-631a27d4c2f2
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Dynamic
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a dynamic purchasing system
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

73110000 - Research services

79310000 - Market research services

Notice Value(s)

Tender Value
£451,000 £100K-£500K
Lots Value
Not specified
Awards Value
£451,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jun 20214 years ago
Submission Deadline
20 Apr 2021Expired
Future Notice Date
Not specified
Award Date
16 May 20214 years ago
Contract Period
23 May 2021 - 31 May 2024 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Bhavina Patel
Contact Email
bhavina.patel1@hmrc.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALFORD
Postcode
M60 9LA
Post Town
Manchester
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD34 Greater Manchester South West
Delivery Location
Not specified
Local Authority
Salford
Electoral Ward
Ordsall
Westminster Constituency
Salford

Supplier Information

Number of Suppliers
1
Supplier Name

KANTAR

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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