Award

Manchester Telepath 3rd Party Hardware Support

UK HEALTH SECURITY AGENCY

This public procurement record has 3 releases in its history.

Award

20 Aug 2025 at 08:39

Award

08 Aug 2025 at 10:23

Award

31 Jul 2025 at 14:35

Summary of the contracting process

The procurement process for "Manchester Telepath 3rd Party Hardware Support," overseen by the UK Health Security Agency, has been completed. This service falls within the IT services industry category, specifically targeting consulting, software development, Internet, and support. The process utilised a selective procurement method through a call-off from a framework agreement, as well as a direct method involving a single tender action below threshold. The awarded contract with a value of £99,976.64, running from 28 July 2025 to 27 July 2027, addresses delivery across the United Kingdom, with specific postings in London (E14 4PU). The final award notice was published on 20 August 2025 with significant documentation provided by the supplier, SOFTCAT PLC.

This tender offers a growth opportunity primarily for large-scale IT service providers experienced in third-party hardware support and CPV-classified IT services. The nature of the procurement as a framework call-off suggests established suppliers with a robust service portfolio can easily compete. Direct engagement for solutions below the threshold may favour those with precise and agile fulfilment capabilities, allowing immediate response to the different contractual and support demands. Businesses that are proficient in consulting and providing software solutions will find this tender lucrative, particularly given the two-year contract duration that enables consistent revenue through prolonged engagement with the UK Health Security Agency.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Manchester Telepath 3rd Party Hardware Support

Notice Description

Telepath 3rd Party Hardware Support

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fe51a219-552a-447f-ad70-e1bd17e8f381
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£99,976 Under £100K
Lots Value
Not specified
Awards Value
£99,976 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
20 Aug 20256 months ago
Submission Deadline
24 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
30 Jul 2025 - 30 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UK HEALTH SECURITY AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42-2025-08-20T09:39:38+01:00",
    "date": "2025-08-20T09:39:38+01:00",
    "ocid": "ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-3132100D0O000000rwimUAA",
        "title": "Manchester Telepath 3rd Party Hardware Support",
        "description": "Telepath 3rd Party Hardware Support",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "E14 4PU"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "E14 4PU"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "E14 4PU"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 68455.76,
            "currency": "GBP"
        },
        "value": {
            "amount": 99976.64,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-07-24T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-07-31T00:00:00+01:00",
            "endDate": "2027-07-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-303380",
            "name": "UK Health Security Agency",
            "identifier": {
                "legalName": "UK Health Security Agency"
            },
            "address": {
                "streetAddress": "UKHSA, 5th Flr, 10 South Colonnade, Canary Wharf",
                "locality": "London",
                "postalCode": "E14 4PU",
                "countryName": "GB"
            },
            "contactPoint": {
                "name": "Procurement Notices",
                "email": "procurementnotices@ukhsa.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-235680",
            "name": "SOFTCAT PLC",
            "identifier": {
                "legalName": "SOFTCAT PLC"
            },
            "address": {
                "streetAddress": "Solar House, Fieldhouse Lane SL7 1LW"
            },
            "details": {
                "scale": "large"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-303380",
        "name": "UK Health Security Agency"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42-1",
            "status": "active",
            "date": "2025-07-31T00:00:00+01:00",
            "datePublished": "2025-07-31T15:35:09+01:00",
            "value": {
                "amount": 99976.64,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-235680",
                    "name": "SOFTCAT PLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-28T00:00:00+01:00",
                "endDate": "2027-07-27T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/dc014a87-914d-4155-b278-2a7cd45e1040",
                    "datePublished": "2025-07-31T15:35:09+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "W185370 C378275 Softcat Manchester Telepath NHS SBS Order 250725_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/45a4c73d-2b4d-4c12-a366-a070be6ddef5",
                    "format": "application/pdf"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42-2",
            "status": "active",
            "date": "2025-07-31T00:00:00+01:00",
            "datePublished": "2025-08-08T11:23:53+01:00",
            "value": {
                "amount": 99976.64,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-235680",
                    "name": "SOFTCAT PLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-28T00:00:00+01:00",
                "endDate": "2027-07-27T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "3",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/79e0fc5c-211b-49e6-812c-5b73e8780877",
                    "datePublished": "2025-08-08T11:23:53+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "4",
                    "description": "W185370 C378275 Softcat Manchester Telepath NHS SBS Order 250725_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/b99dbadb-b6e8-405c-9a77-01f0c5b5e96b",
                    "format": "application/pdf"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-da12bf48-627a-47fd-b3eb-78f92738be42-3",
            "status": "active",
            "date": "2025-07-31T00:00:00+01:00",
            "datePublished": "2025-08-20T09:39:38+01:00",
            "value": {
                "amount": 99976.64,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-235680",
                    "name": "SOFTCAT PLC"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-31T00:00:00+01:00",
                "endDate": "2027-07-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "5",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/fe51a219-552a-447f-ad70-e1bd17e8f381",
                    "datePublished": "2025-08-20T09:39:38+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "6",
                    "description": "W185370 C378275 Softcat Manchester Telepath NHS SBS Order 250725_Redacted",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/cda59268-a22b-489d-9265-39a38431d270",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}