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Contract Timeline
- Publication Date
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16th March 2022 10:30:59 AM
- Tender Deadline
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20th April 2022 11:00:00 AM Expired
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Contract Summary
The Council currently operates a number of traded services with Schools. All marketing and contract / Service Level Agreements (SLA) administration for Council services traded with Schools are managed by individual services on a predominantly manual basis direct with Schools. The Council wishes to purchase a Hosted Learning Management System to administer these SLAs to provide the Council and individual services with the following identifiable benefits. • An e-Learning platform • A cohesive and consistent approach to the promotion of Council Services to Schools/Academies, with the flexibility to adapt service design to meet changing needs at any point during the year. • Greater clarity for Schools as a result of the standardization of processes, with a "one stop shop" for all service and communication requirements. • External customers can request service quotations and submit orders for Local Authority services from a single point • A reduction in Council and School administration relating to the processing of SLA's and communication, offering a full audit trail. • Reporting tools readily provide take up and income data and can identify if service teams have answered quote requests/responded to queries, giving managers a performance overview, to inform continual service improvement. • Removes the need to manually issue individual contracts and therefore eliminates the issue of non-return / lost agreements that is prevalent with the current system of administration. • The Council and individual services can quickly identify at any point in time the total income received through the provision of traded services. • A front facing commercial portal enabling the Council to promote, sell and co-ordinate services to Schools in line with the overarching commercialization agenda of the Council.
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Contract Details
- Open Contracting ID
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ocds-b5fd17-daca1fb2-c999-485d-899e-692bb1744a86
- Publication Source
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Contracts Finder
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure
- Procurement Category
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Services
- Tender Suitability
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SME VCSE
- Framework / DPS
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Contract Classification
- CPV Code(s)
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48000000
72000000 - CPV Division(s)
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48 - Software package and information systems
72 - IT services: consulting, software development, Internet and support
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Awarding Authority
- Buyer Name
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Bronwyn Fletcher
- Buyer Email
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bronwyn.fletcher@oxfordshire.gov.uk
- Buyer Phone
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+44 7922848342
- Buyer Address
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County Hall, New Road
Oxford
OX1 1TH
England