Notice Information
Notice Title
Cloud Contact Centre Service
Notice Description
Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 10 Framework Agreement (RM1557.10). This Contract is for the provision of Services under Lot 2 Cloud Software for the provision of a Cloud Contact Centre Service.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-dba2add3-decc-4ec6-b60f-ad85ffe63a7b
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/0b22e720-a3e3-48c3-b402-867d21fb0b19
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £286,296 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £286,296 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Dec 20187 years ago
- Submission Deadline
- 19 Sep 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 25 Sep 20187 years ago
- Contract Period
- 1 Nov 2018 - 31 Oct 2020 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OFSTED
- Contact Name
- Ofsted Commercial Team
- Contact Email
- info-contracts@ofsted.gov.uk
- Contact Phone
- 0300 013 0102
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M2 7LA
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- Not specified
-
- Local Authority
- Manchester
- Electoral Ward
- Deansgate
- Westminster Constituency
- Manchester Central
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/0b22e720-a3e3-48c3-b402-867d21fb0b19
24th December 2018 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-b5fd17-dba2add3-decc-4ec6-b60f-ad85ffe63a7b-2018-12-24T10:42:35Z",
"date": "2018-12-24T10:42:35Z",
"ocid": "ocds-b5fd17-dba2add3-decc-4ec6-b60f-ad85ffe63a7b",
"language": "en",
"initiationType": "tender",
"tender": {
"id": "CON 0809",
"title": "Cloud Contact Centre Service",
"description": "Please note that this contract has already been awarded and that this contract is being published for transparency purposes only. Call Off from Crown Commercial Services G-Cloud 10 Framework Agreement (RM1557.10). This Contract is for the provision of Services under Lot 2 Cloud Software for the provision of a Cloud Contact Centre Service.",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "72000000",
"description": "IT services: consulting, software development, Internet and support"
},
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"countryName": "British Oversea Territories"
},
{
"countryName": "Channel Islands"
},
{
"countryName": "Europe"
},
{
"countryName": "Isle of Man"
},
{
"countryName": "Rest of the World"
},
{
"countryName": "United Kingdom"
}
]
}
],
"value": {
"amount": 286296,
"currency": "GBP"
},
"procurementMethod": "selective",
"procurementMethodDetails": "Call-off from a framework agreement",
"tenderPeriod": {
"endDate": "2018-09-19T23:59:59+01:00"
},
"contractPeriod": {
"startDate": "2018-11-01T00:00:00Z",
"endDate": "2020-10-31T23:59:59Z"
},
"suitability": {
"sme": true,
"vcse": false
},
"mainProcurementCategory": "services"
},
"parties": [
{
"id": "GB-GOR-D106",
"name": "OFSTED",
"identifier": {
"legalName": "OFSTED",
"scheme": "GB-GOR",
"id": "D106"
},
"address": {
"streetAddress": "Royal Exchange",
"locality": "MANCHESTER",
"postalCode": "M27LA",
"countryName": "England"
},
"contactPoint": {
"name": "Ofsted Commercial Team",
"email": "info-contracts@ofsted.gov.uk",
"telephone": "0300 013 0102"
},
"roles": [
"buyer"
]
},
{
"id": "GB-COH-04124967",
"name": "Puzzel Ltd",
"identifier": {
"legalName": "Puzzel Ltd",
"scheme": "GB-COH",
"id": "04124967"
},
"address": {
"streetAddress": "Herschel House, 58 Herschel Street, Slough, Berkshire, SL1 1PG"
},
"details": {
"scale": "sme",
"vcse": false
},
"roles": [
"supplier"
]
}
],
"buyer": {
"id": "GB-GOR-D106",
"name": "OFSTED"
},
"awards": [
{
"id": "ocds-b5fd17-dba2add3-decc-4ec6-b60f-ad85ffe63a7b-1",
"status": "active",
"date": "2018-09-26T00:00:00+01:00",
"datePublished": "2018-12-24T10:42:35Z",
"value": {
"amount": 286296,
"currency": "GBP"
},
"suppliers": [
{
"id": "GB-COH-04124967",
"name": "Puzzel Ltd"
}
],
"contractPeriod": {
"startDate": "2018-11-01T00:00:00Z",
"endDate": "2020-10-31T23:59:59Z"
},
"documents": [
{
"id": "1",
"documentType": "awardNotice",
"description": "Awarded contract notice on Contracts Finder",
"url": "https://www.contractsfinder.service.gov.uk/Notice/0b22e720-a3e3-48c3-b402-867d21fb0b19",
"datePublished": "2018-12-24T10:42:35Z",
"format": "text/html",
"language": "en"
}
]
}
]
}