Award

Documentum (Open Text Technologies) for Customer Service Group (CSG) and Valuation Office Agency (VOA)

H M REVENUE & CUSTOMS

This public procurement record has 2 releases in its history.

AwardUpdate

08 Sep 2021 at 08:35

Award Notice
Award

08 Sep 2021 at 08:31

Award Notice
Summary of the contracting process

The procurement process involves H M Revenue & Customs, which is seeking an innovative partner for the "Documentum (Open Text Technologies) for Customer Service Group (CSG) and Valuation Office Agency (VOA)" project. This initiative falls under the IT services category and is located in England, United Kingdom. The procurement method utilised is a selective approach, specifically a call-off from a framework agreement. The contract has a total value of £3 million and was awarded on 30th July 2021. The contract period commenced on 23rd August 2021 and will conclude on 23rd August 2023.

This tender presents significant opportunities for businesses focused on IT services, particularly in consulting, software development, and support sectors. Companies with expertise in workflow and content management solutions, as well as those capable of delivering design, build, testing, and automated deployment of code, would be particularly well-suited to compete. The successful engagement also calls for the upskilling of HMRC delivery teams, indicating potential for collaborative partnerships in the project execution.

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Notice Information

Notice Title

Documentum (Open Text Technologies) for Customer Service Group (CSG) and Valuation Office Agency (VOA)

Notice Description

We are looking for an innovative partner to assist in the continued work to service the business requirements from multiple workstreams. Deliverables will comprise of the design, build, test and automated deployment of code that supports our Workflow and Content Management solutions, whilst ensuring the upskilling of HMRC delivery teams.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dbd8a6b8-d3e2-4f60-947c-abf30ca55603
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9d1bbaec-5456-476d-a366-ae7971528db5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£3,000,000 £1M-£10M
Lots Value
Not specified
Awards Value
£3,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
8 Sep 20214 years ago
Submission Deadline
15 Mar 2021Expired
Future Notice Date
Not specified
Award Date
29 Jul 20214 years ago
Contract Period
22 Aug 2021 - 23 Aug 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
H M REVENUE & CUSTOMS
Contact Name
Sarah Smith
Contact Email
sarah.smith1@hmrc.gov.uk
Contact Phone
03000531283

Buyer Location

Locality
LONDON
Postcode
SS99 1AA
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

COFORGE

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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