Award

CA16074 - MAINT6762 - RFL - Openscape telephone system maintenance and support

ADB (UK) LIMITED

This public procurement record has 2 releases in its history.

AwardUpdate

18 Aug 2025 at 13:21

Award

23 Jun 2025 at 12:18

Summary of the contracting process

The procurement process titled "CA16074 - MAINT6762 - RFL - Openscape telephone system maintenance and support" was carried out by Partners Procurement Service (PPS), based in London, England. This process falls under the industry category of software support services, identified by CPV code 72261000. The tender process utilised a direct award method with the procurement method details indicating a call-off from a framework agreement. Key dates include the award date of 23rd June 2025, with the contract period running from 1st April 2025 to 31st March 2028. The tender's completion status signifies that the procurement stage has progressed to the award phase, and the awarded value stands at £401,502.24. The procurement was suitable for SMEs, offering opportunities across the United Kingdom, British Overseas Territories, and beyond.

This tender presents a significant opportunity for businesses specialising in software support services, particularly those with experience in maintaining telecommunications systems such as the Openscape platform. By securing such contracts, companies can expand their portfolio and demonstrate capability in delivering complex technical support services on a long-term basis. Businesses operating as SMEs are well-positioned to bid competitively and leverage the ongoing partnership with suppliers and contracting authorities such as PPS to enhance their market presence and drive business growth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

CA16074 - MAINT6762 - RFL - Openscape telephone system maintenance and support

Notice Description

MAINT6762 - RFL - Openscape telephone system maintenance and support. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA16074. Not registered: Visit https://suppliers.multiquote.com then register and quote CA16074 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ccbab162-4664-44de-a5ab-3fcdb359206f
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£401,502 £100K-£500K
Lots Value
Not specified
Awards Value
£401,502 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Aug 20256 months ago
Submission Deadline
31 Mar 2025Expired
Future Notice Date
Not specified
Award Date
22 Jun 20258 months ago
Contract Period
31 Mar 2025 - 31 Mar 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ADB (UK) LIMITED
Additional Buyers

PARTNERS PROCUREMENT SERVICE (PPS)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N19 5NF
Post Town
North London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified

Local Authority
Islington
Electoral Ward
Junction
Westminster Constituency
Islington North

Supplier Information

Number of Suppliers
1
Supplier Name

UNIFY HOLDING UK 1

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b-2025-08-18T14:21:49+01:00",
    "date": "2025-08-18T14:21:49+01:00",
    "ocid": "ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "ebffc25c-9c29-475b-8e16-437c5f3c94d2",
        "title": "CA16074 - MAINT6762 - RFL - Openscape telephone system maintenance and support",
        "description": "MAINT6762 - RFL - Openscape telephone system maintenance and support. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA16074. Not registered: Visit https://suppliers.multiquote.com then register and quote CA16074 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "N19 5NF"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    },
                    {
                        "postalCode": "N19 5NF"
                    },
                    {
                        "countryName": "British Oversea Territories"
                    },
                    {
                        "countryName": "Channel Islands"
                    },
                    {
                        "countryName": "Europe"
                    },
                    {
                        "countryName": "Isle of Man"
                    },
                    {
                        "countryName": "Rest of the World"
                    },
                    {
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 401502.24,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2025-03-31T01:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2025-04-01T00:00:00+01:00",
            "endDate": "2026-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-126345",
            "name": "Partners Procurement Service (PPS)",
            "identifier": {
                "legalName": "Partners Procurement Service (PPS)"
            },
            "address": {
                "streetAddress": "Level 2 Kenwood Wing, Whittington Health",
                "locality": "London",
                "postalCode": "N19 5NF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Matthew Walshe",
                "email": "support@multiquote.com",
                "telephone": "0151 482 9230"
            },
            "details": {
                "url": "https://suppliers.multiquote.com"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-320009",
            "name": "UNIFY HOLDING UK 1 LIMITED",
            "identifier": {
                "legalName": "UNIFY HOLDING UK 1 LIMITED"
            },
            "address": {
                "streetAddress": "Second Floor, MidCity Place,, 71 High Holborn, LONDON, WC1V 6EA"
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/9UAJ7h46",
            "name": "ADB (UK) LIMITED",
            "identifier": {
                "legalName": "ADB (UK) LIMITED",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/9UAJ7h46"
            },
            "address": {
                "streetAddress": "Level 2 Kenwood Wing, Whittington Health",
                "locality": "London",
                "postalCode": "N19 5NF",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Matthew Walshe",
                "email": "support@multiquote.com",
                "telephone": "0151 482 9230"
            },
            "details": {
                "url": "https://suppliers.multiquote.com"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/9UAJ7h46",
        "name": "ADB (UK) LIMITED"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-dcaf27b7-683c-4c76-8013-d8662e75330b-1",
            "status": "active",
            "date": "2025-06-23T00:00:00+01:00",
            "datePublished": "2025-06-23T13:18:14+01:00",
            "value": {
                "amount": 401502.24,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-320009",
                    "name": "UNIFY HOLDING UK 1 LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-01T00:00:00+01:00",
                "endDate": "2028-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ccbab162-4664-44de-a5ab-3fcdb359206f",
                    "datePublished": "2025-06-23T13:18:14+01:00",
                    "format": "text/html",
                    "language": "en",
                    "dateModified": "2025-08-18T14:21:49+01:00"
                }
            ]
        }
    ]
}