Award

Collections Optimisation

STUDENT LOANS COMPANY

This public procurement record has 1 release in its history.

Award

20 Mar 2020 at 15:20

Summary of the contracting process

The procurement process for the "Collections Optimisation" contract, which took place under the auspices of the Student Loans Company, relates to collection agency services in the UK. The tender was awarded on 27 January 2020, and is set to run from 29 January 2020 until 28 January 2024, with a total contract value of £2,400,000. The procurement method was an open procedure, allowing a wide range of suppliers to participate. Services will be delivered in Scotland.

This tender presents a significant opportunity for businesses involved in debt collection and financial services, particularly small and medium-sized enterprises (SMEs). Companies that can demonstrate expertise in optimising collections and providing tailored customer engagement are well-suited to compete in this market, as the contract involves acting as an extension of the Student Loans Company and utilising their branding for an extensive service delivery period.

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Notice Title

Collections Optimisation

Notice Description

SLC would like to appoint a new partner to service SLC collections optimisation activity relating to the collection of early arrears (i.e. accounts which have not yet been assigned to a DCA).The new partner will be 'acting as' an extension of SLC utilising SLC branding

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dce61125-db77-4c2f-ae92-de79cecd850e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0358cf15-c385-4a9a-93ad-61c75daef9cf
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79940000 - Collection agency services

Notice Value(s)

Tender Value
£2,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
£2,400,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
20 Mar 20205 years ago
Submission Deadline
27 Jan 2020Expired
Future Notice Date
Not specified
Award Date
27 Jan 20206 years ago
Contract Period
29 Jan 2020 - 28 Jan 2024 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STUDENT LOANS COMPANY
Contact Name
Not specified
Contact Email
susan_ayre@slc.co.uk
Contact Phone
+441412433198

Buyer Location

Locality
GLASGOW
Postcode
G2 7JD
Post Town
Glasgow
Country
Scotland

Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
TLM Scotland

Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow North

Supplier Information

Number of Suppliers
1
Supplier Name

PAST DUE CREDIT SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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