Support & License for Patient Portal

Notice Information

Get alerts for notices like these

Notice Title

Support & License for Patient Portal

Notice Description

Provision of Patient Portal services that include Automated Reminders support & Licence, Manual Messaging support & Licence, IVM, SMS No Reply and SMS with Reply

Notice Details

Get alerts for notices like these

Publication & Lifecycle

Open Contracting ID: ocds-b5fd17-dceba064-9a32-4e02-b90e-3b256d60b225
Publication Source: Contracts Finder
Latest Notice: https://www.contractsfinder.service.gov.uk/Notice/880d20a2-16f4-481d-8784-14c26430bbaf
Current Stage: Award
All Stages: Award

Procurement Classification

Notice Type: Award Notice
Procurement Type: Framework
Procurement Category: Services
Procurement Method: Selective
Procurement Method Details: Call-off from a framework agreement
Tender Suitability: Not specified
Awardee Scale: Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

64 - Postal and telecommunications services

CPV Codes

50000000 - Repair and maintenance services

64212100 - Short Message Service (SMS) services

Notice Value(s)

Tender Value: £458,169 £100K-£500K
Lots Value: Not specified
Awards Value: £470,163 £100K-£500K
Contracts Value: Not specified

Notice Dates

Publication Date: 30 Apr 20261 months ago
Submission Deadline: 30 Mar 2023Expired
Future Notice Date: Not specified
Award Date: 6 Sep 20232 years ago
Contract Period: 6 Sep 2023 - 7 Sep 2023 24 hours
Recurrence: Not specified

Notice Status

Tender Status: Complete
Lots Status: Not Specified
Awards Status: Active
Contracts Status: Not Specified

Buyer & Supplier

Get alerts for notices like these

Contracting Authority (Buyer)

Main Buyer: THE QUEEN ELIZABETH HOSPITAL KING'S LYNN NHS FOUNDATION TRUST
Contact Name: Available with D3 Tenders Premium →
Contact Email: Available with D3 Tenders Premium →
Contact Phone: Available with D3 Tenders Premium →

Buyer Location

Locality: KING'S LYNN
Postcode: PE30 4ET
Post Town: Peterborough
Country: England
Major Region (ITL 1): TLH East (England)
Basic Region (ITL 2): TLH5 Norfolk
Small Region (ITL 3): TLH52 North and West Norfolk
Delivery Location: Not specified
Local Authority: King's Lynn and West Norfolk
Electoral Ward: Springwood
Westminster Constituency: North West Norfolk

Supplier Information

Number of Suppliers

2

Supplier Names

HEALTHCARE COMMUNICATIONS

HEALTHCARE COMMUNICATIONS GROUP

Further Information

Notice Documents

https://www.contractsfinder.service.gov.uk/Notice/880d20a2-16f4-481d-8784-14c26430bbaf
15th September 2023 - Awarded contract notice on Contracts Finder

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-dceba064-9a32-4e02-b90e-3b256d60b225-2026-04-30T11:42:36+01:00",
    "date": "2026-04-30T11:42:36+01:00",
    "ocid": "ocds-b5fd17-dceba064-9a32-4e02-b90e-3b256d60b225",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "C371528",
        "title": "Support & License for Patient Portal",
        "description": "Provision of Patient Portal services that include Automated Reminders support & Licence, Manual Messaging support & Licence, IVM, SMS No Reply and SMS with Reply",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "50000000",
            "description": "Repair and maintenance services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "PE30 4ET"
                    },
                    {
                        "postalCode": "PE30 4ET"
                    }
                ]
            }
        ],
        "value": {
            "amount": 458169.08,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-03-31T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-04-01T00:00:00+01:00",
            "endDate": "2027-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "additionalClassifications": [
            {
                "id": "64212100",
                "scheme": "CPV",
                "description": "Short Message Service (SMS) services"
            }
        ],
        "minValue": {
            "amount": 229084.5,
            "currency": "GBP"
        }
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FZe3BwvK",
            "name": "The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust",
            "identifier": {
                "legalName": "The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/FZe3BwvK"
            },
            "address": {
                "streetAddress": "QUEEN ELIZABETH HOSPITAL",
                "locality": "KING'S LYNN",
                "postalCode": "PE30 4ET",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "procurement@qehkl.nhs.uk",
                "name": "Aidan Geary"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04084131",
            "name": "HEALTHCARE COMMUNICATIONS GROUP LTD",
            "identifier": {
                "legalName": "HEALTHCARE COMMUNICATIONS GROUP LTD",
                "scheme": "GB-COH",
                "id": "04084131"
            },
            "address": {
                "streetAddress": "UNIT 2, BAILEY COURT SK10 1JQ GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/FZe3BwvK",
        "name": "The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-dceba064-9a32-4e02-b90e-3b256d60b225-1",
            "status": "active",
            "date": "2023-09-07T00:00:00+01:00",
            "datePublished": "2023-09-15T09:45:01+01:00",
            "value": {
                "amount": 11994,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04084131",
                    "name": "HEALTHCARE COMMUNICATIONS UK LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-09-07T00:00:00+01:00",
                "endDate": "2023-09-07T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/880d20a2-16f4-481d-8784-14c26430bbaf",
                    "datePublished": "2023-09-15T09:45:01+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        },
        {
            "id": "ocds-b5fd17-dceba064-9a32-4e02-b90e-3b256d60b225-2",
            "status": "active",
            "date": "2023-09-07T00:00:00+01:00",
            "datePublished": "2023-09-15T09:45:01+01:00",
            "value": {
                "amount": 458169.08,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04084131",
                    "name": "HEALTHCARE COMMUNICATIONS GROUP LTD"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-09-07T00:00:00+01:00",
                "endDate": "2023-09-07T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/880d20a2-16f4-481d-8784-14c26430bbaf",
                    "datePublished": "2023-09-15T09:45:01+01:00",
                    "dateModified": "2026-04-30T11:42:36+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}