Notice Information
Notice Title
Out of Hours Contact Centre Call Handling Service
Notice Description
Contact centre call handling service to manage out of hours emergency calls whilst the Optivo call centre is closed.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-dd0a86a3-80dd-4184-a5f5-3c148edf5fc7
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/cda78412-c8b4-4381-914a-951f9db102d5
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £160,024 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £160,024 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 7 Nov 20187 years ago
- Submission Deadline
- 1 Jan 2018Expired
- Future Notice Date
- Not specified
- Award Date
- 1 Nov 20187 years ago
- Contract Period
- 1 Nov 2018 - 31 Oct 2021 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OPTIVO
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- CROYDON
- Postcode
- CR0 9XP
- Post Town
- Croydon
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI6 Outer London - South
- Small Region (ITL 3)
- TLI62 Croydon
- Delivery Location
- Not specified
-
- Local Authority
- Croydon
- Electoral Ward
- Fairfield
- Westminster Constituency
- Croydon West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/cda78412-c8b4-4381-914a-951f9db102d5
7th November 2018 - Awarded contract notice on Contracts Finder -
https://www.mytenders.co.uk/search/show/search_view.aspx?ID=NOV155838
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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