Award

Passenger Assist User Experience Research

OFFICE OF RAIL AND ROAD

This public procurement record has 1 release in its history.

Award

04 Jun 2021 at 15:39

Award Notice
Summary of the contracting process

The OFFICE OF RAIL AND ROAD is seeking to enhance station accessibility through the procurement of user experience research focused on auditing services. This tender, titled "Passenger Assist User Experience Research," has a contract value of £52,000 and is classified under the CPV code for auditing services. The procurement process, which involves a single tender action below threshold, reached its end date on 19 May 2021, and the contract period commenced on 25 May 2021, concluding by 17 September 2021. The location for the delivery of services is London, United Kingdom.

This contract presents significant opportunities for businesses specialising in auditing and accessibility services, particularly those that are small and medium-sized enterprises (SMEs). With the focus on user experience and station accessibility, companies that offer innovative solutions and have a track record in service provision within the transport or public sector would be well-placed to engage in such initiatives. The successful bidder, Rail Accessibility Ltd, illustrates the potential for businesses in this field to contribute to enhancing public services, ultimately supporting growth in their market presence.

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Notice Information

Notice Title

Passenger Assist User Experience Research

Notice Description

Station Accessibility Information Audits

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dd0c890b-eac2-4372-bfaa-974cacbb0cf7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/654a4a7a-ca8e-4c4a-9510-78484dc0eff6
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79212000 - Auditing services

Notice Value(s)

Tender Value
£52,000 Under £100K
Lots Value
Not specified
Awards Value
£52,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jun 20214 years ago
Submission Deadline
19 May 2021Expired
Future Notice Date
Not specified
Award Date
23 May 20214 years ago
Contract Period
24 May 2021 - 17 Sep 2021 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
OFFICE OF RAIL AND ROAD
Contact Name
Not specified
Contact Email
procurementteam@orr.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 4QZ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

RAIL ACCESSIBILITY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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