Award

Windows 11 Remote Support Tool

SOUTH YORKSHIRE POLICE

This public procurement record has 1 release in its history.

Award

15 Oct 2025 at 12:28

Summary of the contracting process

South Yorkshire Police has awarded a contract titled "Windows 11 Remote Support Tool" to Phoenix Software Limited. This procurement process, classified under "Software package and information systems," aimed to secure an alternative software package to support Windows 11, given that Microsoft would cease security updates for Windows 10 by 15 October 2025. Conducted through a selective procurement method, specifically a call-off from a framework agreement, the contract covers the region of Yorkshire and the Humber in the UK. The tender concluded on 14 October 2025, with the contract period set from 20 October 2025 to 19 October 2028, at a value of £105,201.27.

This contract represents an opportunity for businesses specialising in software development and IT support systems, particularly those focused on governmental or public sector clients. Companies capable of providing innovative and technically robust software solutions will find themselves well-placed to participate in similar tenders. This call-off from a framework agreement highlights the importance of being pre-approved on relevant frameworks, a procedure crucial for businesses looking to expand their activities in the public sector domain.

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Notice Title

Windows 11 Remote Support Tool

Notice Description

Microsoft are no longer providing security updates for the Windows 10 operating system after the 15th October 2025, to ensure the Collaborated Forces have a secure and compliant Windows Estate and all desktop equipment will be upgraded to Windows 11. The current support tools used to support Windows 10 will not work with the Windows 11 so an alternative software package is required.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dd908970-2996-4526-917e-9fa259a96b91
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/46cdb8f4-4657-4449-a9f7-bd4b58bb5340
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£105,201 £100K-£500K
Lots Value
Not specified
Awards Value
£105,201 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Oct 20254 months ago
Submission Deadline
14 Oct 2025Expired
Future Notice Date
Not specified
Award Date
15 Oct 20254 months ago
Contract Period
19 Oct 2025 - 19 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SOUTH YORKSHIRE POLICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S9 2EH
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber

Local Authority
Sheffield
Electoral Ward
Darnall
Westminster Constituency
Sheffield South East

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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