Award

Multi-channel solution, customer feedback (GovMetric)

LONDON BOROUGH OF ENFIELD

This public procurement record has 1 release in its history.

Award

19 May 2022 at 10:59

Award Notice
Summary of the contracting process

The London Borough of Enfield has awarded a contract titled "Multi-channel solution, customer feedback (GovMetric)" for the provision of IT services, specifically consulting and software development. This direct award process, classified under CPV code 72000000, resulted in a contract valued at £58,000. The contract period spans from 24th May 2022 to 23rd May 2024, following the tender's conclusion on 8th March 2022. The delivery of services will occur in England, United Kingdom.

This tender presents substantial opportunities for IT service providers, particularly small and medium-sized enterprises (SMEs) engaged in software development and consulting. Businesses specialising in multi-channel customer feedback solutions would be particularly well-suited to compete, as evidenced by the awarded supplier, rol solutions. This contract can foster growth by encouraging SMEs to expand their service offerings and collaborate with public sector clients, enhancing their market presence.

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Notice Information

Notice Title

Multi-channel solution, customer feedback (GovMetric)

Notice Description

Multi-channel solution, customer feedback (GovMetric)- Call off contract via Gcloud 12

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dd966572-2ddb-40da-b7ed-33af7c7b374a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/af82352b-ee74-42f0-acbe-b2f0242ca786
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£58,000 Under £100K
Lots Value
Not specified
Awards Value
£58,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
19 May 20223 years ago
Submission Deadline
8 Mar 2022Expired
Future Notice Date
Not specified
Award Date
16 May 20223 years ago
Contract Period
23 May 2022 - 23 May 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF ENFIELD
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
ENFIELD
Postcode
EN1 3ES
Post Town
Enfield
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

ROL SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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