Revenues and Housing Benefits Processing Support Service
LONDON BOROUGH OF HARROW
There is 1 contract in this contracting process.
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Contract Timeline
- Publication Date
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26th June 2024 07:45:15 AM
- Tender Deadline
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31st July 2024 22:59:00 PM 30 days remaining
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Contract Summary
The London Borough of Harrow is conducting the procurement using Open Procedure for the purpose of procuring the services described in the Specification (Services). The Service will remotely process defined Work Types described in the Specification primarily by electronic processing means. It does not include the handling of telephone calls and customer enquiries except as may occur if for example a Service Provider employee contacts a customer to clarify or request information needed to process the task concerned. The London Borough of Harrow's Revenues and Benefits service currently includes responsibility for: 96600 Council Tax properties, 5500 Business Rates properties, 8000 Housing Benefit Claimants, 12800 Council Tax Support Claimants. The Council is looking for potential service provider to be awarded a contract for a period of 60 months with the option to extend for a further 36 months followed by a further option to extend for 12 months at the discretion of the Council.
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Contract Details
- Open Contracting ID
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ocds-b5fd17-de6e8964-6137-4597-8491-3bbc4ca650a6
- Publication Source
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Contracts Finder
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure (above Threshold)
- Procurement Category
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Services
- Tender Suitability
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SME
- Framework / DPS
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Contract Classification
- CPV Code(s)
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75100000
- CPV Division(s)
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75 - Administration, defence and social security services
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Awarding Authority
- Buyer Name
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Martin Trim
- Buyer Email
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Martin.Trim@harrow.gov.uk
- Buyer Phone
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+44 2088635611
- Buyer Address
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London Borough of Harrow, Forward Drive
Harrow
HA3 8FL
England