Award

Ask AI

Ask AI about this notice

Summarise, research or assess it with AI

Open in ChatGPT
OpenAI's assistant
Open in Claude
Anthropic's assistant
Open in Perplexity
Answer engine, cites sources
Open in Google AI Mode
Google's AI search
View Markdown
Share

Share this notice

Send this contract to a colleague

Email
Send a link by email
WhatsApp
Share in a WhatsApp chat
LinkedIn
Post to your network
Microsoft Teams
Share to a Teams chat

CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites

DEVON COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

11 Jun 2026 at 12:22

Award Notice
Summary of the contracting process

The procurement process for the project titled "CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites" has been managed by Devon County Council and falls under the IT services industry category, specifically consulting, software development, Internet and support (CPV code: 72000000). The project is aimed at providing Devon Public Health Nursing with a confidential text messaging service and health websites. The location for the service delivery is in the South West region of the United Kingdom. The procurement method employed was 'Other', and the tender stage has been completed, with the contract period commencing on 1st April 2026 and concluding on 31st August 2028. The total contract value stands at £117,669 GBP, and the award was made to Leicestershire Partnership NHS Trust, a large-scale supplier, on 31st March 2026.

This tender presents significant opportunities for businesses involved in IT services, particularly those specialising in messaging systems and health-related web platforms. Companies that provide comprehensive services including technical management, routine maintenance, and content updates for health websites could find potential for growth through collaborations with public sector organisations like Devon County Council. Although this contract is not specifically targeted at SMEs or voluntary community and social enterprises (VCSEs), larger firms with relevant expertise and a track record of delivering similar IT solutions could compete effectively in such tenders to expand their business footprint in the public health sector.

How relevant is this notice?

Notice Information

Notice Title

CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites

Notice Description

ChatHealth is Devon Public Health Nursing's confidential text messaging service. It allows parents, carers, and young people to contact a member of our Public Health nursing team for advice, information or support. ChatHealth helps families reach the service earlier, ask questions discreetly, and access support without needing an appointment. It is widely used across Public Health Nursing in Devon and nationally. In addition to the Chat Health texting service, Devon PHN have 3 public facing websites that provide evidence-based information and guidance for children, young people and families that aligns to health visiting and school nursing service models. The service includes hosting, technical management, routine maintenance and content updates in response to service or policy changes. The websites complement the Chat health texting platform.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/c3a0b51c-d596-42db-9245-d1f085cbeefb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£117,669 £100K-£500K
Lots Value
Not specified
Awards Value
£117,669 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
11 Jun 20262 weeks ago
Submission Deadline
1 Jan 2025Expired
Future Notice Date
Not specified
Award Date
30 Mar 20262 months ago
Contract Period
31 Mar 2026 - 31 Aug 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEVON COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Post Town
Exeter
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)
Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

LEICESTERSHIRE PARTNERSHIP NHS TRUST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51-2026-06-11T13:22:01+01:00",
    "date": "2026-06-11T13:22:01+01:00",
    "ocid": "ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DVNCC001-DN818774-66756643",
        "title": "CP2797-26 ChatHealth Instant and SMS Messaging System and Health Websites",
        "description": "ChatHealth is Devon Public Health Nursing's confidential text messaging service. It allows parents, carers, and young people to contact a member of our Public Health nursing team for advice, information or support. ChatHealth helps families reach the service earlier, ask questions discreetly, and access support without needing an appointment. It is widely used across Public Health Nursing in Devon and nationally. In addition to the Chat Health texting service, Devon PHN have 3 public facing websites that provide evidence-based information and guidance for children, young people and families that aligns to health visiting and school nursing service models. The service includes hosting, technical management, routine maintenance and content updates in response to service or policy changes. The websites complement the Chat health texting platform.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "South West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 117669,
            "currency": "GBP"
        },
        "procurementMethodDetails": "Other -",
        "tenderPeriod": {
            "endDate": "2025-01-01T12:00:00Z"
        },
        "contractPeriod": {
            "startDate": "2026-04-01T00:00:00+01:00",
            "endDate": "2028-08-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-CFS-49287",
            "name": "Devon County Council",
            "identifier": {
                "legalName": "Devon County Council"
            },
            "address": {
                "streetAddress": "County Hall, Topsham Road",
                "locality": "Exeter",
                "postalCode": "EX2 4QD",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Andrea Smith",
                "email": "andrea.smith@devon.gov.uk",
                "telephone": "+44 1392383000"
            },
            "details": {
                "url": "https://www.devon.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-335460",
            "name": "Leicestershire Partnership NHS Trust",
            "identifier": {
                "legalName": "Leicestershire Partnership NHS Trust"
            },
            "address": {
                "streetAddress": "100 Pen Lloyd Building County Hall Leicester Road Glenfield Leicester LE3 8RA"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-49287",
        "name": "Devon County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-de7973a6-2030-4a3b-8e40-5917440abc51-1",
            "status": "active",
            "date": "2026-03-31T00:00:00+01:00",
            "datePublished": "2026-06-11T13:22:00+01:00",
            "value": {
                "amount": 117669,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-335460",
                    "name": "Leicestershire Partnership NHS Trust"
                }
            ],
            "contractPeriod": {
                "startDate": "2026-04-01T00:00:00+01:00",
                "endDate": "2028-08-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/c3a0b51c-d596-42db-9245-d1f085cbeefb",
                    "datePublished": "2026-06-11T13:22:00+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}