Award

WSCC - JS - Microsoft Teams Contact Centre Planning, Delivery and Operational Management

WEST SUSSEX COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

19 Aug 2022 at 15:39

Summary of the contracting process

The West Sussex County Council has awarded a contract for Microsoft Teams Contact Centre Planning, Delivery and Operational Management. The contract falls under the services category with a value of £800,000 and a contract period from 1st August 2022 to 31st July 2024. The procurement method used was selective, calling off from a framework agreement.

This opportunity is suitable for businesses providing software packages and information systems. The buyer, West Sussex County Council, selected Charterhouse Voice & Data Limited as the supplier. The contract is geared towards creating growth opportunities particularly for large-scale businesses in the software and information systems industry. The deadline for tender submission was 8th July 2022.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

WSCC - JS - Microsoft Teams Contact Centre Planning, Delivery and Operational Management

Notice Description

Microsoft Teams Contact Centre Planning, Delivery and Operational Management with Anywhere365 licencing Contract term 2+1+1 Call-off form CCS G-cloud 12 FW

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-de8fc7c2-7191-4567-8513-6eb20cbc15c8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ec1f9eff-1016-40fc-b4ce-9d8417eb6fb1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£800,000 £500K-£1M
Lots Value
Not specified
Awards Value
£795,024 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
19 Aug 20223 years ago
Submission Deadline
8 Jul 2022Expired
Future Notice Date
Not specified
Award Date
19 Jul 20223 years ago
Contract Period
31 Jul 2022 - 31 Jul 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WEST SUSSEX COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CHICHESTER
Postcode
PO19 1RQ
Post Town
Portsmouth
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
Not specified

Local Authority
Chichester
Electoral Ward
Chichester Central
Westminster Constituency
Chichester

Supplier Information

Number of Suppliers
1
Supplier Name

CHARTERHOUSE VOICE & DATA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-de8fc7c2-7191-4567-8513-6eb20cbc15c8-2022-08-19T16:39:00+01:00",
    "date": "2022-08-19T16:39:00+01:00",
    "ocid": "ocds-b5fd17-de8fc7c2-7191-4567-8513-6eb20cbc15c8",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "WSCC - JS - Microsoft Teams Contact Centre Planning, Delivery and Operational Management",
        "title": "WSCC - JS - Microsoft Teams Contact Centre Planning, Delivery and Operational Management",
        "description": "Microsoft Teams Contact Centre Planning, Delivery and Operational Management with Anywhere365 licencing Contract term 2+1+1 Call-off form CCS G-cloud 12 FW",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48000000",
            "description": "Software package and information systems"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "PO19 1RG"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 750000,
            "currency": "GBP"
        },
        "value": {
            "amount": 800000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2022-07-08T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-08-01T00:00:00+01:00",
            "endDate": "2024-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-LAE-WSX",
            "name": "West Sussex County Council",
            "identifier": {
                "legalName": "West Sussex County Council",
                "scheme": "GB-LAE",
                "id": "WSX"
            },
            "address": {
                "streetAddress": "County Hall,West Street",
                "locality": "CHICHESTER",
                "postalCode": "PO191RQ",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "James Skilling",
                "email": "james.skilling@westsussex.gov.uk",
                "telephone": "0330 222 5432"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-02804354",
            "name": "CHARTERHOUSE VOICE & DATA LIMITED",
            "identifier": {
                "legalName": "CHARTERHOUSE VOICE & DATA LIMITED",
                "scheme": "GB-COH",
                "id": "02804354"
            },
            "address": {
                "streetAddress": "Gate House, 5 Chapel Place, Rivington Street, London, EC2A 3SB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-LAE-WSX",
        "name": "West Sussex County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-de8fc7c2-7191-4567-8513-6eb20cbc15c8-1",
            "status": "active",
            "date": "2022-07-20T00:00:00+01:00",
            "datePublished": "2022-08-19T16:39:00+01:00",
            "value": {
                "amount": 795024,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-02804354",
                    "name": "CHARTERHOUSE VOICE & DATA LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-08-01T00:00:00+01:00",
                "endDate": "2024-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/ec1f9eff-1016-40fc-b4ce-9d8417eb6fb1",
                    "datePublished": "2022-08-19T16:39:00+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}