This public procurement record has 1 release in its history.

Award

02 Sep 2026 at 11:35

Summary of the contracting process

Devon County Council commissioned a secure drug and alcohol case management system to support young people receiving help for substance misuse. The system is intended to help services manage referrals, assessments, treatment plans, appointments and recovery outcomes, while supporting statutory reporting requirements. This is an information technology service covering software, implementation and ongoing support, classified under CPV 72000000. Delivery is in the South West of England, for services operated by Devon County Council. The requirement is relevant to suppliers providing secure digital case management platforms for public services, particularly systems capable of handling sensitive health or social care information and supporting coordinated work between referral, treatment and reporting functions.

The procurement is complete and was awarded to Cyber Media Solutions Ltd on 31 July 2026. The awarded value is £87,313, with a contract period from 1 August 2026 to 31 July 2027. The tender’s estimated value was £65,000, including available extension options, with a minimum estimated value of £46,025. The tender closed for submissions at noon on 19 July 2026. The procurement used a tender process, and the published method detail is recorded as not applicable. Devon County Council selected one supplier. The opportunity was identified as suitable for small and medium-sized enterprises and voluntary, community and social enterprises, although the appointed supplier is a large organisation.

This award demonstrates a defined requirement within Devon County Council for a secure system supporting young people affected by drug and alcohol misuse. Suppliers preparing for a future requirement from this buyer would need a proven case management platform covering referrals, assessments, treatment planning, appointments, recovery outcomes and statutory reporting. Credibility would depend on handling sensitive information securely, supporting controlled access and reliable operational use by service teams, and producing accurate information for reporting obligations. Experience in public-sector health, social care, youth support or substance-misuse services would help demonstrate understanding of the workflows and safeguarding context. Smaller businesses and voluntary, community or social enterprises were considered suitable for the requirement, supporting partnership or specialist delivery models.

How relevant is this notice?

Notice Title

CP2440-24 Drug & Alcohol Case Management System

Notice Description

The local authority is required to support young people through a secure case management system for those receiving support for drug and alcohol misuse. It helps services manage referrals, assessments, treatment plans, appointments, recovery outcomes, and statutory reporting requirements. The awarded value is including extensions if the authority decides to utilise available options

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-deb279e8-eea9-4e74-bd76-a2199e1bf9cc
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/49dfd355-82bb-447a-a9c4-2694c75a89ba
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not applicable
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£65,000 Under £100K
Lots Value
Not specified
Awards Value
£87,313 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
2 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
31 Jul 20261 months ago
Contract Period
1 Aug 2026 - 31 Jul 2027 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
Devon County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EXETER
Postcode
EX2 4QD
Postcode Area
Exeter
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK43 Devon CC
Delivery Location
TLK South West (England)

Local Authority
Exeter
Electoral Ward
Newtown and St Leonard's
Westminster Constituency
Exeter

Supplier Information

Number of Suppliers
1
Supplier Name

Cyber Media Solutions Ltd.

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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